The examiner was very helpful

Was told I would get a free second attempt at an exam if I failed. Was then told this wasn’t the case once I needed to use it. Absolute joke. Edit: Thankyou for the response… 3+ weeks later… it was the knowledge academy that gave me the information. This whole process has been awful, nothing but stress. I feel completely scammed out of my time and money. Avoid at all costs.

I didn't find the guidance for taking an exam particularly clear however the webchat function was helpful

Just taken my exam and passed! Brilliant support. Thanks PeopleCert!

Server went down, had to wait a long time then had to reschedule my exam!

It is not possible to evaluate the room you are planning to take the exam in in advance. I was unclear about the requirements and asked in a chat but they couldn't help. The questions were not phrased very well

-The supporting documents -The exam invigilators -How quickly you receive the scores

Website schlecht gestaltet, Anmeldeprozess viel zu umständlich. Es ist nur eine Prüfung und es wird so getan, wie wenn man ein Schwerverbrecher ist der gleich bis zum Ende betrügen wird. 40 Minuten angemeldet.. Nicht zu empfehlen.

The experience was fine with no glitches and staff were very helpful. It’s the first time I have done an exam in this way so had no idea how to proceed but the supervisor guided me through all processes very easily.

The website portal for booking is easy enough to use. However after that it is very clunky. Difficult to navigate and use freely to access the correct area needed. When taking the exam, the prior steps and hoops that need to be jumped through are long and quite frankly unnecessary. The proctor for my exam was very good at his job, helped me through bits and pieces, approved what was needed and got me started. That was one positive of the experience.