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Abby

13 March 2024, 13:30

  • 1 Review
  • AU

Verified

Travel Insurance with Peace of Mind

My husband has a pre existing medical condition, and goinsurance was one of the few companies that would provide travel insurance cover. He had a non related medical issue whilst overseas, and I submitted the required documents. It was a straight forward process and we received reimbursement for our medical expenses within 10 days. They may not be the cheapest, but their cover is comprehensive, especially for CoVid, and you can travel with peace of mind.

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ron beren

13 March 2024, 07:14

  • 1 Review
  • AU

Verified

Follow up on a claim was good.

Follow up on a claim was good.

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Joyce Hammond

13 March 2024, 06:57

  • 1 Review
  • AU

Verified

I found the staff to be very friendly

I found the staff to be very friendly, helpful and compassionate to the situation.

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Siobhan Reilly

12 March 2024, 20:06

  • 1 Review
  • AU

Verified

The staff were prompt at responding to…

The staff were prompt at responding to emails and at the same time were empathetic on the situation, they were also very reassuring. I felt listened to at the time of my need. I will definitely use Go insurance again. I will always recommend them to family and friends.

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Joel Dimasi

12 March 2024, 19:27

  • 1 Review
  • AU

Verified

Great steff to deal with

Bit of a process however got the result we needed and staff were excellent on the phone. I'd recommend to use their service again.

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Cheryl Sisson

12 March 2024, 16:57

  • 1 Review
  • AU

Verified

Excellent service and communication

We had a small claim and the communication and attention to the claim was excellent...and they are based in Australia

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Cheryl Narracott

12 March 2024, 16:49

  • 1 Review
  • AU

Verified

Refund claim

Customer service people were friendly, respectful and helpful. The claim was dealt with in a timely manner.

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Duncan Kennedy

12 March 2024, 15:55

  • 1 Review
  • AU

Verified

Our claim was very genuine

Our claim was very genuine - it was accepted without argument - we are elderly - it was great not having to get into an argument

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Samantha

12 March 2024, 15:53

  • 1 Review
  • AU

Verified

Very fast claim

Very fast claim. Easy guidelines to follow. Very quick refund of money. Thank you!!

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customer

12 March 2024, 15:49

  • 1 Review
  • AU

Verified

Ease of access and information

Ease of access and information - navigation simple