Verified
They just work.
The shades arrived reasonably quickly, were exactly what I ordered and installed easily. These shades just work. No hassle no worries. Worth the money.
Verified
Great
Smartwings Store - Fantastic Product and Service I recently purchased a product from Smartwings Store, and I couldn't be happier with my experience. The delivery was even faster than expected, and the product arrived fully assembled, which saved me time and effort. Installation was a breeze—I simply made a few small holes, secured the screws, and hung it up. The quality of the material is impressive, and the motorized feature works smoothly without any noise. The customer support is also top-notch, providing quick and helpful responses. Overall, I am extremely satisfied with my purchase from Smartwings Store and plan to buy more products in the future. I highly recommend this store for its excellent products and outstanding customer service.
Verified
Great product But...
I love the product! I would give it a five star review except for... I was told it was an American company. When I contacted the company for a different questions prior to ordering its a company in Texas. However after I ordered and was waiting for shipment I realized the product is coming from China! When I question them they said there sales office is in America but the product is made in China. Very misleading!!!
Verified
Excellent Product and I’m Glad I Took a Chance and Ordered
Was looking for motorized shades to go on an entry door and stumbled on their website - sure glad I did. This is exactly what I was looking for and am overall very happy with the quality and functionality of the product. Overall I thought the price was fair when I ordered it but think it’s an even better deal after installing and using it. It works well on my front door to keep the afternoon sun tempered (still filters in some light). In the evening it provides good privacy while still letting me see out some. Installation was easy and I ordered mine with the HomeKit option and setup was a breeze. Super happy they had the option to upgrade to HomeKit since it allowed me to set some automations (one of the main reasons I chose SmartWings). The shade is even more useful and convenient to me because it works on schedule even when I’m not home. It seems to hold a long charge and charging is easy using the usb-c connection. I’ve had the shade for a couple of weeks and have not had to recharge since the first charge. I did not order the solar panel because I didn’t want it obscuring any part of this particular window but I’m sure it would integrate and work well. If I had one item I wish was different it would be the option to order the cassette valence frame to be a different color or metallic looking. I had to go with a darker shade (brown) and the valence frame and sides are stark white. It looks ok but I may paint this later to better match the brown shade and valence inlay. Other than that, I’ve found this to be a great product and am considering changing some other manual roller shades to these, especially given the HomeKit/Matter upgrades.
Verified
Smartwings deliver great experience
Order process was very intuitive. Order came quickly. Had difficult establishing voice control but one call to Smartwings and they walked me right though it over the phone. I plan to buy more products from them.
Verified
Good products and excellent after sales…
Good products and excellent after sales support.
Verified
The blinds are great
The blinds look great, work great. Integrate with SmartThings over Zigbee quite well, and a fraction the price of Hunter-Douglass for instance.
Verified
Very happy!
Good product - fair price - quick delivery - simple installation - look great and best of all - keep the blaring sun out of my eyes :)
Verified
Love the shades except for one issue
Love the shades except for one issue. The Zigbee/Alexa feature is very frustrating. The remote works great, but trying to use Alexa to control the blinds is impossible. It works for awhile, but will lose connection and you have to reconnect constantly.
Verified
Accurate technical support
Great technical support. Addressed my issue accurately and professional.