Verified
Excellent shades and awesome support
I purchased 3 shangrila shades for my living room. They are running great with the integration of home kit. One of the shades has a small issue that it is not absolute vertical. After chatting with their support team, they will send a replacement.
Verified
Seems fragile. Operation is great
The blinds are great. The bads.... A couple blinds have some wood that are not together. Seems not well put together. I thought I would get a better product for the price. The goods... I love the solar charging. And the ability to move each or all with a click. We have 25ft ceilings and these are great for that.
Verified
Don’t hesitate to buy these shades!
I haven’t used these types of shades before so I wasn’t sure what to expect. I am extremely happy with the 10 roller shades I got. In fact so happy I am placing another order for several more shades now! I have both dual shades and single roller shades. Both work great and are easy to install! I love the way they look in my home. The shades seem to be built very well and function perfectly! I feel the motors are very quiet also. The shades came packaged very well. I would definitely recommend these roller shades to family and friends. If you’re on the fence of ordering something like this online, go ahead and order. I am very happy with the shades I’ve gotten. Also, customer service has been great! Caroline has been very responsive, and very helpful, to my emailed questions regarding motor type questions and home automation integration.
Verified
The shades are great!
The shades are great!! I've outfitted 6 windows now, and plan to add more soon.
Verified
The best motorized roller shades for $$…
The best motorized roller shades for $$ on market! Multiple connectivity options: remote, homekit (bluetooth), zigbee or z-wave. Works flawlessly with Home Assistant. May include solar battery, that’s easy to install. They sell book of swatches for $12, convenient for material selection. Customer support responds were useful and rapid!
Verified
Always very prompt responses to…
Always very prompt responses to questions. The answers are clear and understandable
Verified
We love our SmartWings smart blinds
We love our smart blinds. They are beautiful. We love being able to control them with our home hub. Customer service is amazing! Rachelle has been so helpful, and always responds quickly. We always recommend SmartWings!
Verified
The CSR was helpful
The CSR was helpful and very professional and new your products!!
Verified
Unfortunately disappointed
The blind itself is great. But the installation manual is awful. I have parts left over that are not even in the manual and I do not know what they are for. All the instructions have NO description with the diagrams. So you basically have to wing it. It does not work with my alexa device. They said my echo show 5 2nd Gen is not compatible. So they sent me info to get a zigbee hub to connect/link and that does NOT work. I specifically bought this blind so I can add it to alexa and have it respond to voice commands. Very disappointed.
Verified
Quality Good. Advertised price is disingenuous.
Quality, packaging, function was great. Rachelle was great when ordering. Expensive. Pricing is not honest on website. (Double what is listed). When asked why, got vague, unserious response. Add a calculator on website.