Verified
Quality issues
The customer service is good however the jewellery itself even though looks great, the quality hasn't been as good. I bought a ring and the first time one of the claws kept bending and was close to breaking. I contacted customer service and they kindly replaced it. However now the replacement ring even though has had light usage is missing a stone because one of the claws broke. I haven't had this issue even with cheaper rings so not sure if it's the specific design. Overall disappointed.
Verified
Lovely company to deal with.very happy…
Lovely company to deal with.very happy with the products and the sevice, delivery extra quick. Got all on sale so a bargain as well.
Verified
Great product
Great product, a great SECURE service, start to finish
Verified
Excellent service extremely nice to…
Excellent service extremely nice to deal with beautiful packaging came on time will definitely shop here again
Verified
Be responsible with the date of…
Be responsible with the date of delivery.
Verified
Item was delivered very quickly the…
Item was delivered very quickly the earrings were as described very pretty look lovely in ears
Verified
Fantastic!
Fantastic!! Had to send a ring back as wasn’t for me , picked another one that they sent straight out to me. The sales team 👌👌
Verified
Lovely ring perfect fit
Lovely ring perfect fit
Verified
Shoddy item and service for full price paid
I paid the full request orice fir a brand new ring. They sent the wrong size ring, then instead of replacing it said they would stretch it. After explaining that a brand new ring had been paid for, they then replied that a new ring would be made. Then they just stretched it anyway leaving a thin area, scratches and clear signs of ineptitude. I have had the ring corrected by a reputable jeweller, at my further expense. Will never go near this farce of a service again.
Verified
One of the best
One of the best