Delivered on time, although an email was sent saying there was a delay in delivering. On checking back with them they confirmed next day delivery.

Very easy to work around the website and very user friendly. I love this website

Great experience from start to finish. The pictures of the bracelet didn’t do it justice! It was just beautiful and my niece cried when she saw it. The packaging was also very professional. I needed it within three days. The delivery process was quick and I was kept informed throughout. Very happy with my purchase and would definitely recommend to others.

Driver very prompt with delivery and very courteous. Very happy with my purchase.

Honestly a joke of a ‘business’- avoid like the plague, I promise you. My partner ordered my engagement ring that stated very clearly ‘in stock’ on the website, and was given a 4-6 week delivery time. The DAY BEFORE it was due to arrive, they sent him another email stating it would be another 6 weeks! Bear in mind the poor bloke had organised an entire surprise weekend away and proposal etc (as many people do), and he was faced with the proposition of no ring to propose with! Here’s the hilarious resolution from the customer services team. They could send out a ring that was about 4 sizes too big for me, and they could resize it for him. Still, not a great solution when he ordered the ring so long ago and was informed it was in stock at the time of ordering, however he was willing to take this seemingly only option. They then informed him it would COST HIM £90 for them to resize it! Because of their error. He ended up with the bigger size ring out of desperation, despite it not being what he paid for, and got is resized locally. You guys are absolutely diabolical, and have provided us with a hilarious story to tell all of our friends & family we encounter when discussing our engagement. Safe to say anyone we talk to won’t be using this business. By the way, you’ve still offered him no rectification whatsoever for your mistake, and I would at least expect that you cover the cost of the ring being resized at the minimum. Feel free to reach out to me to arrange this.

Easy to order, already have the ring sizer and also had a few rings from here previously which you check back on for size. Quick and safe delivery with good delivery information.

Beautifully presented, doesn’t need any additional wrapping effort and my partner loved the ear rings. Highly recommended!

Easy process good communication

Purchased a ring, received wrong size 5 sizes too big. Returned the item and wait 6 weeks to receive a replacement only to find out it was the same ring been re sized and covered in scratches. Also the card with the person message on which I returned when I sent the ring back never cane back with the replacement ring

Really caring and attentive staff, in particular Charlotte, who ensures excellent customer care.