The ring was amazing and when it didn’t quite fit and new ring was produced to the same standard at the same cost. The online chat works well - use this for real time updates and to resolve queries as the email service is slow and the information is sometimes out of date. The telephone number also doesn’t work. DPD delivery works so well.

Had to wait for first pair of earring but they kept me informed second pair arrived as promised

The ring I bought was beautiful! Easy to order with handy size guide and was delivered the next day. Excellent service

Really impressed with high level of service attention to detail care with packaging high quality item delivered speedily A*

Delighted with the Product. Excellent Customer care Brilliant secure delivery system. Very professional and caring.

Very beautiful piece of jewellery and very good customer service and prompt delivery

Easy ordering online, lots of payment options, lots of choice of rings, quick delivery with lots of communication updating me on the delivery, overall excellent service

Very disappointed with the jewellery. It was nowhere near as nice as shown in the website photos. The delivery service was also disappointing, even bearing in mind the bank holiday on 1 January. I received a less than helpful response when I queried the delivery timeframe with their sales department. I have returned the items and am currently waiting for my refund. And I didn’t get a free tote bag offered “whilst stocks last” - I notice on the reviews that 2 days ago someone was sent a free tote bag so it looks like they had stock when my order was processed on 31 December.

Lovely garnet ring. Easy ordering process from start to finish. Great product at a great price. Professional service and first class communication.

Excellent service