I am another disappointed customer who ordered a ring on December 10th, 2023. Still have not received my order. Looks like Stephanie is the only person working in customer service. Told me she would look into the problem but still waiting for an answer. I have requested a refund but I'm not hopeful I'll get my money back. This company appears to be a scam, stay away from them!

Ring is very pretty. Good quality for the price. Exactly as it's shown online. I gave it a 4 because the shipping time is not so great. Be aware, it's coming from overseas and if I had known that I would have looked elsewhere for the same type of ring.

Ordered on 12/7 due to website stating "order now for delivery by Christmas". Now 12/27 and still on the other side of the country.

Well, I'm still waiting to receive my urn necklace. I'm so excited to put my dog Joey ashes inside after having him for 17 1/2 yrs.. My Love will go on & on with him close to my heart always and forever , mom shows her love for me..

Ordered a ring that was gaurenteed by Christmas. Even paid extra for faster shipping to ensure arrival. Still not here and customer service does not answer phone. If you call the number on the website, it says we dont accept phone calls, bit you can text us. DO NOT ORDER FROM HOPE RINGS.

No Rings, and no response to emails sent apart from Stephanie's auto reply! Will give them until the end of the week before taking legal action.

My husband ordered a feather ring for me for Christmas. He ordered it on Dec 6th and we still have not received it. We never got a confirmation or tracking number but they took the money out of his account. Needless to say, I did not have a gift on Christmas. We have been corresponding back and forth with the company, even showing them proof the payment was taken out of the account, and they refuse to do anything about it. We are now out $40.00 and have no product to show for it. VERY VERY DISAPPOINTED IN THIS EXPERIENCE AND COMPANY!!

I don’t know what the bad reviews are about, I was gifted the sunflower necklace it came as pictured and is great quality and didn’t take a long time to arrive, although the person that had gifted it to me didn’t realise it got shipped from China so I didn’t receive it in time for Christmas but that’s no biggie you can’t expect item to just teleport to your door when coming overseas

I'm still waiting on my order

After reading the reviews of other people no surprise the ring my son brought from Hope rings for this mum for Xmas did not arrive. E mailed hope rings an someone called Stephanie replied saying will get intouch with there logistics and contact me never heard a thing here we. are Xmas gone had post and two parcel deliveries this morning 27.Dec but still no ring ???