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Jane Royce

19 July 2024, 19:43

  • 2 Reviews
  • GB

Verified

I absolutely adore Rydale shirts!

I absolutely adore Rydale shirts so much so that I have five of them! The cotton fabric is soft and the contrasting trim on the back of the collar and cuffs is really stylish. Mostly, they come up small so best to choose a size or two larger depending on how loose one likes. The large sizes are great as overshirts.

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Gemma Crampton

17 July 2024, 22:06

  • 1 Review
  • GB

Verified

So disappointing to receive such a poor…

So disappointing to receive such a poor level of customer service from a high end online retailer. I ordered two pairs of boots to choose from, the pair I loved were scratched and damaged. I contacted customer care who in the first instance were helpful. I sent photographs and was contacted the same afternoon and asked to return them with a note explaining the issue and ask for a replacement to be sent. One week on I have heard nothing. I need the boots for an occasion this weekend. I have spent hours over two days, emailing , telephoning to just be repeatedly disconnected and filling in online forms. I have been given incorrect inaccurate information by return email and despite repeatedly requesting someone call me to sort this out I have still not received a call back. So disappointing and not at all in keeping with a brand like Rydale. Only one pair of boots have been refunded I’m now going to have to buy another pair of boots whilst I’m still £180 out of pocket for the ones I returned. Rydale - your customer service is appalling.

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Rebecca Mellor

16 July 2024, 22:14

  • 1 Review
  • GB

Verified

They never arrived

They never arrived! And after contacting themselves and Evri several times they have still not resolved the issue! I have received no refund and no item!

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Juno Mi

16 July 2024, 20:49

  • 1 Review
  • VN

Verified

Comfortable

True to size - I'm size 10 5'6 and the fit perfect. Good quality thick stretchy cotton mix. Comfortable to ride in and to wear in the yard. Good old original style jodhpurs at a bargain price.

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Karen Keen

16 July 2024, 20:31

  • 1 Review
  • GB

Verified

Great light weight jacket

Great light weight jacket, just what I needed for camping. Easy to pack. Great fit, brilliant colour. Nice deep pockets. The hood is a good shape , keeps rain off uour face. Such a usefull waterproof and smart to. Highly recommend.

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Yoga Reflex

16 July 2024, 15:38

  • 1 Review
  • GB

Verified

Great service and excellent quality as…

Great service and excellent quality as usual from Rydale. Lovely jacket - lightweight with a handy little bag. I love the shape and colour, very happy with purchase

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Perfect

15 July 2024, 20:24

  • 1 Review
  • GB

Verified

5* from start to finish

Nice coat and exceptional customer service

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Natasha

14 July 2024, 04:52

  • 1 Review
  • GB

Verified

Took ages to arrive.

Took ages to arrive.. But once arrived its lovely.

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Valca

12 July 2024, 22:45

  • 1 Review
  • GB

Verified

Excellent deck shoes

The quality of these desk shoes are excellent and they are very comfortable to wear. The service was very prompt,

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customers

09 July 2024, 22:14

  • 1 Review
  • GB

Verified

ALWAYS excellent

ALWAYS excellent. thank you!!!!