Verified
helpful and very good communication lines
Good: answering the phone promptly, able to give advice Not so good: 2 separate deliveries for one order
Verified
Excellent Product and Service
Received confirmation of order following ordering a door from Vibrant Doors. Soon after received a call confirming a delivery date. Delivery arrived on time as arranged by two helpful delivery men. The door was delivered as it should have been in excellent condition. Lovely door, good price and good service from start to finish. Would definitely recommend
Verified
Awful customer service from 3 people
Awful customer service from 3 people. Avoid this company.
Verified
Great value for money and super quick…
Great value for money and super quick delivery for superb doors.
Verified
Extremely happy with vibrant doors
Extremely happy with vibrant doors, after speaking with customer service who were very knowledgeable about their products, and from ordering to delivery everything was perfect.
Verified
Dishonest and poor customer service
This is a second order that I made online the after sales customer service is very poor the information that was given to myself on the reason why delivery was missed was completely different from the facts the customer service representative on the phone was quite rude and I would think twice if order ever again from this company. People make mistakes only God don't make mistakes and this company. Eventually my deliverer should be with me. On the 4/9/23 order was made and paid on the 18th of August.
Verified
Ordering online was easy but there was…
Ordering online was easy but there was a delay on the initial expected delivery. I heard nothing and had to chase up my order by phone two weeks after the date. There was a further delay but no date given. The door has now arrived but I feel customer service should have updated me sooner without the customer having to chase.
Verified
Excellent product for the money
Excellent product for the money. Delivered on time with good communication. I would use again
Verified
I ordered my door online and service…
I ordered my door online and service was good, slight issue on delivery day but driver was excellent and the issue was out of his control but still accommodating.
Verified
Received doors very quick
Received doors very quick, Webb site easy to order from, constant feed back. Very professional company, also quality of the doors and price. Very good value for money. Thankyou