Verified
Made a mistake in my order
Made a mistake in my order , and Charlotte was fantastic in getting this sorted out . Some doors were damaged in transit . They got refunded very quickly . Main thing is - when there is an issue - they sort it
Verified
Damaged door delivered a week late
Door not delivered on delivery date as I was told it was damaged. When door arrived a week later it was still the damaged one. Big dent in the wood.
Verified
Excellent service and great product
Excellent service and great product
Verified
Excellent product
Excellent product; excellent price; excellent service. Will use again and recommend highly.
Verified
I was refused a refund because I was…
I was refused a refund because I was unable to repackage the door, but the packaging was impossible to put back on being vacuum packed. £250 wasted.
Verified
My bi-folds are amazing
My bi-folds are amazing! I had ordered some external bi-fold doors from Vibrant and I'm really impressed with the quality of them. Not only did they show up sooner than expected but the service I received was exceptional. Would recommend this company.
Verified
From start to finish great service and…
From start to finish great service and great product. I bought 3 sets of bifold doors, there was no problems. They all look great
Verified
five stars
five stars - what else do you want !
Verified
Great customer service
Great customer service. Delivery on time and guy who delivered was very helpful.
Verified
Got the wrong doors and had to pay…
Got the wrong doors and had to pay myself for them to be returned even though I just want to exchange them