Verified
Really pleased with my vibrant doors…
Really pleased with my vibrant doors purchase of oak interior doors excellent customer service. Good quality look great now fitted would definitely come back again Thankyou
Verified
Good value and in stock
Good value and in stock. They had the door sizes that I needed and with large trim allowances. So just what we were looking for. Delivered professionally and on time.
Verified
Quality product
Quality product
Verified
Disappointing
The quality and door arrangement is very disappointing.. full description isn’t given on the fitting instructions or online.. the doors can only be opened from one side which is ridiculous .. a handle is supplied making it look like a single door can be opened but it’s not the case.. very expensive for what it is..
Verified
From websiteyo delivery a good experience.
We found the website easy to use. We found the doors we wanted & the follow up emails were informative & timely. The doors were delivered on time & in good condition.
Verified
Nice doors!
I ordered a large set of doors which were all from the same set. Initially, there were some problems with the wood finish on the doors not matching each other. However, after some communication with Vibrant Doors, they managed to source and supply me with doors that matched perfectly.
Verified
This is my 7th order everything spot on
This is my 7th order everything spot on
Verified
Second order of doors I have had and…
Second order of doors I have had and certainly not disappointed with the quality of them
Verified
Excellent customer service
Excellent customer service. Easy return and quick refund.
Verified
Very let down by VIBRANT DOORS
Vibrant doors were great until a problem occurred and then their approach , professionalism and attitude turned to unrecognisable! 1st batch of doors I ordered were delivered but with 1 door missing. The missing door was reported to Vibrant doors & acknowledged, my view was we can all make mistakes. 2nd batch of doors These were Delivered to the wrong address and left outside the wrong address without being signed off. I had to pay someone to locate the doors and physically carry them ( very heavy) 15 mins distance from my house, to my house Vibrant doors refused to apologise, it’s almost as though they can’t accept any blame. The above doors those delivered to the wrong address were also the wrong size and despite a clear paper trail ( via our emails ) in respect of the doors I actually ordered Vibrant doors refuse to accept their mistake and change the doors. I sent all emails and evidence-of my order to Vibrant doors and called the company . During the conversation , despite conveying my complaint respectfully an employee ( the same employee I ordered the doors through) put the telephone down on me mid-sentence because I challenged him on his mistake. I currently have 2 doors which are not the size I ordered and Vibrant Doors are not accepting it is their mistake! I have printed out all emails between us and it is very clear the size doors I ordered and the wrong size doors they have sent. I am appalled at the stress, the unprofessional approach ,basically that a company would behave in this manner . MiriamHare