Amazing quality doors! Charlotte from customer services was extremely helpful!

Brilliant customer service team all round. Polite and always willing to assist

We bought 2m wide bifold doors last November and had the doors fitted independently. As the days got brighter (Feb/March) we noticed stains inside the glass only visible when the sun shines directly on the glass and it looks like it has rained inside. We spoke to Vibrant Doors when we noticed it then again in March and so on knowing that the doors were in guarantee. We have been going backwards and forwards trying to find a reasonable solution and they have blocked us every which way they can. Their final solution is that we pay to remove the glass, we pay for them to collect it and they will decide whether the fault is with us or with them. Meanwhile they expect us to leave a 2m gap/hole in the back of our house until they decide. They told us that this is the ONLY solution. How would this be a solution for anybody? So what about the guarantee? Obviously not worth the paper it’s written on!! We have spent £4000 on doors with these people. Their customer service is unhelpful, disrespectful and above all impossible

It was easy to complete the order, the website showed when the doors were back in stock which I found to be an indication that Vibrant Doors cared for their customers. The communication about the delivery was great and the courier contacted me the prior to arrival and asked for a reply to ensure i have received the message. The courier arrived with the time slot and was pleasant and courteous, when asked where the door fitments were he advising ring Vibrant doors. Disappointed that there was no mention on fitments being delayed and once then Vibrant door knew the door were being dispatched surely, they would have sent the door fitment. this delay causes us to purchase door fitments elsewhere as the joiner was arriving on the Monday. The fitments arrived just as the joiner was fitting up the last door. Give Vibrant door created it did say next day deliver on the parcel which in my opinion should have been Thursday or Friday, the did have another label underneath with my name on, should it have been posted earlier, who doors. All in all not a bad service but on my experience, they could have done better.

Efficient service and very good delivery service

The doors look amazing, not fitted yet but look quality. They where delivered on time and free delivery. I ordered 7, 2 with glass which are everything and more than we expected.

Product arrived when specified, good quality, good selection of doors at a good competitive price.

I have bought the Mexicano internal doors from Vibrant before and have recently purchased more. These doors are excellent quality and look great. Delivery was as specified and delivery men were very professional and helpful.

Simple ordering process. Prompt, friendly delivery. Lovely, good value door

Rang company first with a query and they where very helpful, then when I ordered online they where very quick on the turnaround well worth the 5 stars