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Simon Body

06 July 2022, 21:24

  • 1 Review
  • GB

Verified

Excellent service and product range

Easy to use website, good communication, competitive prices, large range to choose from and a quick delivery service. Would definitely use again.

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Mrs

06 July 2022, 21:18

  • 1 Review
  • GB

Verified

Good delivery

Good delivery, easy website, good quality doors at a reasonable price, will definitely recommend to family and friends.

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Morris Collister

06 July 2022, 20:55

  • 2 Reviews
  • GB

Verified

Good price

Good price, and excellent service

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Colleen Campbell

06 July 2022, 20:54

  • 1 Review
  • GB

Verified

lovely doors

lovely doors, 2nd time I have used this firm and I ordered the same doors for my new house. Excellent price compared to others for the same style door. Prompt delivery.

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Greg Brown

06 July 2022, 20:49

  • 1 Review
  • GB

Verified

Good quality well priced

The door was very good quality at a reasonable price and look great now I've hung it.

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bev

06 July 2022, 20:48

  • 1 Review
  • GB

Verified

Good quality

Always a quick delivery, good service and good quality products.

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Mark Danaher

06 July 2022, 20:48

  • 1 Review
  • GB

Verified

Excellent product

Excellent product, great price, professional delivery

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Nigel Bradshaw

04 July 2022, 18:47

  • 1 Review
  • GB

Verified

Given Up!

In reply to your reply of 08/06/2022. I appreciate that you have to defend your company – but please be honest. My email of 20/02/2022 states: Just to say the doors look stunning – very pleased with the choice. We do have an issue I need to flag up. That is the surface finish on the doors is very variable from a ‘glass’ smoothness to a rougher texture. I understand that the veneer is coated for protection and finish so this may become a future durability/appearance issue. Your claim: you offered compensation. Not true – not offered and I would not have accepted. I want the quality of product I paid for. Your claim: you offered a replacement. Not true. You stated the quality of the doors was OK – even though you have not inspected them!! Your claim: you are waiting for me to respond: Not true. Apart from the fact that many of my emails and phone calls have been ignored, my last email of 16/05/2022 still remains unanswered. As there is no chance that this will be resolved I shall put it down to a bad experience.

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Robert McDonald

29 June 2022, 03:00

  • 1 Review
  • GB

Verified

Wide range of stock levels all of which…

Wide range of stock levels all of which the quality was superb. Any future jobs I will be in touch. Thank you vibrant team

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Tanya Hindle

28 June 2022, 18:10

  • 1 Review
  • GB

Verified

UPVC patio doors

I decided to ignore the bad reviews on here and focus on the positives. My UPVC French patio doors have arrived, over a week ahead of schedule. My builder had given them a check over immediately (all the reviews and website states you must do the checks within 48hrs of delivery). Turns out I only got the frames and not the glass! I was concerned about the quality control that released the end product. Was it lacking? Waited for the customer services to get back to me (contrary to the response below the initial resolution was slow and I was not being contacted as promised etc). However I must say the matter was resolved quickly by the customer services team. Furthermore my builders managed to cause a small crack in one of the glass panes when putting it in and Vibrant doors have been great in sorting that out promptly. Special thanks to Katherine and Charlotte. I’d order from Vibrant doors again, hence the revised rating.