I am supposed to receive my prepaid Mastercard and an email was sent out by Verizon on 9/14/2022. I called Verizon and was told to deal with Wirecard. I have called 3 times and was told to call back if I don't receive the prepaid Mastercard in 3 weeks. Well, guess what? I did not receive the refund back of $8.00. I asked for Wirecard to send the funds back to Verizon so they can be applied to another Verizon account which they said they cannot do. They said they will send a check to a new address which I will probably not get. I want my money back. My reference number is 86682759/145979610. I will be reaching out to BBB at this time. For any new customers, just make sure any payments goes through your credit card. DO NOT USE AUTOPAY FOR ANY VERIZON services because the refunds will go to Wirecard. Look up Wirecard and see what issues they are going through.

ActivationPhoneDoesn'tWork I received this card as a refund for a WOW account. Activation number doesn't work. What am I supposed to do?

it s a total SCAM

I blame Wirex for not being available for its customers and for giving wrong phone numbers and this could be made simple by talking to us now to activate your card you need to login in into your account and the activation is three simple steps I figured it out myself after calling them tens of times and the options given when the phone once select your choice they choice invalid but I managed to activate my activate card actived.

Yet another SCAM❗️ Will it ever stop❓ Probably not anytime soon . . . 😤💨

Terrible company

Cannot access the phone number to activate the card and get a pin. Also tried to enter card number on line but can’t put in all 16 numbers. What now???

Horrible company. Spectrum also horrible. They gave me credit card type of refund and this company took it all. Do not do business with these crafty capitalistic devils that steal your money.

BETRUG! Geld wurde auf mein wirecard Konto überwiesen. Bis heute kam es nicht an! Telefonischen support nicht zu erreichen, hab es heute 4 Std versucht, keiner geht ran. Nur diese dudel Musik. Auf Emails wird nicht reagiert! Geld wird Unterschlagen, werde Anzeige gegen dieses Unternehmen erstatten!

Mein Konto bei boon.Planet wurde nun nach monatelangem Nerven endlich aufgelöst und man versicherte mir, das man mein Guthaben an die neue Bankverbindung auszahlt. Heute erhielt ich ganze 0,85€ auf mein Konto. Es waren über 200€ auf diesem Konto, als es still gelegt wurde im Oktober. Eine Lastschrift sollte im Oktober noch abgehen. Das ist nicht passiert, das Geld ist trotzdem weg. Ich reiche am Montag Klage ein, wegen Unterschlagung. Die müssen doch den A**** offen haben.