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Miss

07 March 2014, 18:57

  • GB

Very helpful

I had never done a Hpi check before and this website was very easy to do. Would recommend to everyone

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Mr ibz

07 March 2014, 18:53

  • GB

Rude Customer Advisor

she dropped the phone on me

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Mr Carl

07 March 2014, 18:41

  • GB

quick and accurate

Very quick and accurate, also phoned me when I wasnt convinced so nice of them to put a personnel touch rather than just using a computer, would definatly recommend

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Mr D

07 March 2014, 18:37

  • GB

pathetic service,computer glitch took money out twice, travelled 280miles round trip to see the car and went to confirm v5 document that didnt got through was told there was a computer problem

I recently order a 3 car check on Sunday 2nd march and paid by card on line it didn’t go through the first time but did the second time I then got a phone call from the bank to say if id authorised the payment and that it had gone through TWICE CAN YOU CONFIRM THAT PAYMENT WAS ONLY MADE ONCE. Secondly I did the check whilst I was still at home and headed of to bishops Stortford which is a 145mile journey from my house when I got there I got the details to verify the check and got my son who was at home to input the data id given him the website was encountering problems so he phoned you instead and was told that there was a problem with hpi’s computers and that he should try back in half an hour unfortunately the garage we were buying the car from closes at 4pm it was well after 5 and they weren’t able to hang around another half an hour as they were already past there closing time so they closed up. That was a very costly round trip of 290 miles to see a car that we were going to buy had we got that check in time I could have chosen various online companies to check the history of that vehicle but chose what I thought of was the best for my investment couldn’t be further from the truth IMO. Secondly I tried on Thursday to do another check on a different car and put in a reg that was on the car unfortunately it had private number plates on it but unaware to me and the Toyota dealer had been transferred that same day so obviously your check didn’t recognise the plates and came back blank and I was informed I only have one check left I phoned yourselves this morning and was told that I had to email you regarding the issues that Id raised and that there wasn’t a number I could phone for customer care. BTW THE CAR ID SEEN ON SUNDAY WAS SOLD MON MORNING D Sanghera

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Mr Leslie

07 March 2014, 18:32

  • GB

Brilliant Service

I used HPI to check out a potential car I was interested in purchasing and it flagged up that finance was still owing on the vehicle. The seller had informed me of this fact. The only problem was that when I contacted VW finance company who still have an interest in the vehicle, they refused to speak to me citing the data protection act !!

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David

07 March 2014, 18:31

  • GB

Reassuring......However

I my opinion, HPI check is the recognised brand that you can trust with the reassuring comeback should anything go wrong with the purchase. However, I did not discover until late in the application stages all the information required to qualify for all the assurances. So I had to keep going back to the seller asking for this information and that. If it was made clearer from the start I could have asked for it at the viewing or all in one hit.

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Hal Hunt

07 March 2014, 18:10

  • GB

Peace of Mind

When buying private even if you know the seller, its always best to HPI it for peace of mind.

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Mr Lee

07 March 2014, 18:09

  • GB

Fantastic service

Fast and reliable service, very happy with the outcome and amazing value at only £19:99

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Mrs Helen

07 March 2014, 18:01

  • GB

I would highly recommend.

I can't thank HPI check enough, they sorted everything out for me. The staff are all so polite and helpful. Thanks so much for all your help.

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Chris Guscott

07 March 2014, 17:59

  • GB

Comprehensive, quick and reasuringly helpfull.

I just needed a bit of reassurance that the car I was buying was indeed what it said in the ad. Initially the report I had back from HPI said their was HP still outstanding but by following the advice and calling the finance company, I was pleased that this had indeed been cleared. I logged back in after 45 mins and found the info had been updated giving me confirmation that it was safe to go ahead. Chris Wokingham