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ELLE

19 November 2022, 01:51

  • 1 Review
  • US

Verified

Beware quality, shipping/customs and any order issues

Update: the one pieces and tights are a whole size longer than labeled (my girls are in the 99th centile for height), the Lapis fabric pills terribly (so badly that even if you remove large tufts after they just walk around let alone playing/washing there's just more and more pilling) but it is nice and warm. The stitching around the cuffs of the heart bodysuit started coming undone after one wear with following washing instructions. Beautiful style but disappointed in the quality of these clothes that are not made in Europe but have European prices. Also, American Express was able to take care of the fee for me below, I was so grateful! The company sent me a shipping code so I could get a matching shirt for the twins, which was nice. It’s interesting this is the only place you can leave feedback for this company … I am Danish and was excited to buy clothes for my twin girls until their next birthday not knowing that orders to the US over $800 would be slapped with a $260 customs fee, despite free shipping at checkout and no indication of this charge. There should have been some warning this amount would be mandatory before shipping. You can also not cancel an order or modify it at all after it is placed. The company could split the order to avoid this for the customer. Customer service did respond curtly to say that this info is on the website - if you scroll down to the bottom and click shipping, then you can find it but I obviously didn’t know about it before making my order. Because their clothing is made in China, Bangladesh and other developing countries, UPS explained to me there are import fees. This company would have you make smaller orders and increase your carbon footprint but it would ultimately save the customer a LOT of money in fees. You would also have to pay return fees and customs yourself to return anything or not accept the package. I share this to hopefully save someone else this pain.

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gunhild larsson

07 November 2022, 21:34

  • 1 Review
  • DK

Verified

Hurtig levering

Hurtig levering

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Maria Schacht

05 November 2022, 01:44

  • 1 Review
  • DK

Verified

Gode produkter og hurtig levering

Gode produkter og hurtig levering

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kunde

05 November 2022, 01:32

  • 1 Review
  • DK

Verified

Høj kvalitet

Høj kvalitet hele vejen igennem!

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Anne Hagelund

03 November 2022, 21:29

  • 1 Review
  • DK

Verified

Hjemmesiden er let at finde ud af og…

Hjemmesiden er let at finde ud af og altid hurtig levering 👍🤩 Og ikke et eller andet mere elle mindre skjult abonnement, der lige pludselig bliver hævet på kontoen 😵‍💫

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Mai

03 November 2022, 15:26

  • 1 Review
  • DK

Verified

Hurtig levering og kvalitets produkter

Hurtig levering og kvalitets produkter

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Karina Frederiksen

03 November 2022, 02:50

  • 1 Review
  • DK

Verified

Hurtig ekspedition og levering

Hurtig ekspedition og levering

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Ida Theen

01 November 2022, 17:20

  • 1 Review
  • DK

Verified

Hurtig levering og gode varer

Hurtig levering og gode varer

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Liv Hartz

01 November 2022, 02:38

  • 1 Review
  • DK

Verified

Super lækkert tøj

Super lækkert tøj, blødt, smukke farver og lidt til den store side

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Mette Marie

17 October 2022, 18:29

  • 3 Reviews
  • DK

Verified

Rigtig flot og hurtig kundeservice!

Rigtig flot og hurtig kundeservice! Har handlet et par gange på webshoppen, men er ejeren af virkelig virkeligt mange konges sløjd ting og tøj! Jeg har for nyligt været i kontakt med kundeservice som løste mit problem (inden for 2 timer havde jeg svar!!) hurtigt og virkelig flot. Ligeledes en super venlig kundeservicemedarbejder. Så 5 stjerner for produkter og 5 stjerner for købsoplevelser og 5 stjerner for hurtig og fantastisk kundeservice. ⭐️⭐️⭐️⭐️⭐️ Selvfølgelig vil jeg anbefale denne virksomhed.