Emily took care of all my reservations and answered all my questions. She was friendly and knowledgeable. Thank you Emily!

She was very helpful and patient with me. She searched and found the perfect place on what I was asking for.

Emily! made it great. There were complications and doubt about the sincerity of this wonderful offer. Cost...I live paycheck to paycheck and she never gave up on trying all and everything to manage the cost for me. Her sincerity for me to be able to enjoy looking forward to something special and affordable won me over. You guys have a "GEM" in her abilities and willingness to genuinely care for folks! Give her a raise! PLEASE! THANKFUL, SHEREE SOLOMON

Short hold time, asked relative questions and offered suggestions to help with my inquiry, resent an email as I requested and it arrived before the conversation ended…Great customer service experience and different from the normal response

All info not provided. Extra costs. I booked the deal for a weekend in the summer and was advised of extra costs. This information was not initially provided. It would have been nice if the rep was transparent about possible additional costs during peak season.

Play the agent was wonderful and went out of her way to help me

Katlin was able to answer all my concerns

Liz was very polite and answered all my questions!

The area the pool all the different things to do around the area.

We were told we won a vacation, but there is a small fee. It seemed reasonable for 5 days in Orlando at a hotel with a kitchen and a 4 day cruise. Do not believe them! It turns out we have to sit through a time share sale for 2 hours, still something I'm willing to do for what we get, however the hotel we were offered was not what we were promised. The lobby was very nice, but that actual accommodations were fairly dark, dingy, and in mild disrepair. Still, not a bad hotel, but not worth the $200/ night they normally charge if it weren't for their proximity to Universal Studios. Again, it was free, so ok. Except we got there and found that the reservation we'd received numerous confirmations for had been secretly cancelled and remade and the first night was left off. On top of that the hotel has destination fees, parking fees, and additional fees that were not disclosed. We ended up having to book a night at our expense and paid the parking and other fees out of pocket. We have had no help from Vacationoffer.com except for being told that we can pay and hope another team will take care of it.