This trip experience gave my family beautiful new memories in Orlando Florida. Our stay was comfortable after we asked to be moved from an unacceptable out dated room. The next room was comfortable and the workers did everything to please us throughout our stay. We spent a lot of money lifting throughout the city. We weren't near anything promised like Universal Studios or the presentation destination. However, overall my family had a great time getting away.

The thing that is most important to me as a customer is when a representative is professional and personable. I spoke to Karis on July 3rd, she gave me quite a few different options to choose from in Florida, then I called to book with Emily on July 4th. Both experiences were more than pleasant. Great employees. Thanks

Carris was kind and professional

I enjoyed the entire package very much. I was not happy with the hotel options I had or with the restaurant La Bampa Brazilian steak house. The offer was great, but it mentioned drinks were included, but it wasn't at the restaurant. The food is not great, to the meat-oriented restaurant, the meat wasn't that good.

Very helpful , listened to me about concerns.Answered all my questions. Great customer service. Thank you Nanettz

Carissa and Annette were patient and persistent in resolving the issue with my certificate. They got to the bottom of it in a timely fashion and were wonderful and knowledgeable about what to do to fix it.

Kaytlin was very polite and helpful in giving us more information on the future trips for helpful planning

Emily was so much help! Very patient while I made my decisions!

Liz was absolutely so helpful and friendly. She took it upon herself to help my find other options. She was very kind and patient with my many requests lol. She also called back to confirm that I was all booked and ready to go

Well, I was only calling because I brought a package and never heard from the company, so I thought I was scammed. But I called today, and Liz explained that you had missed one letter in my email which was why I had not received my confirmation. Liz sent the confirmation and now I am happy and ready to go. Thank you.