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MRS D

17 September 2023, 05:20

  • GB

The bed is fantastic quality. Poor delivery driver.

The bed is fantastic quality. We are so pleased. My only complaint was the delivery drivers language. His said, “the gypsy is here, f hell I’ve been working all day, you’re the last drop.” I also had to insist he take away the rubbish as I had paid for that as an extra. He told me that he will be made to pay for it because it’s not in the invoice. I showed him my email and insisted he take it away. He did this without further issues. To be honest I just wanted him out of my house. I am glad my husband was home because I did feel uncomfortable.

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VALERIE J

17 September 2023, 00:17

  • GB

Very good deliver very nice respectful…

Very good deliver very nice respectful guys thank you

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James H

16 September 2023, 16:31

  • GB

I could see the funny side

One for the grandkids …bit of a mess. So there were no instructions attached, which wouldn't have been that important, except half of the bed arrived with no nuts inserted for the casters to be attached …meaning they had to send me out nuts to hammer them in myself😂 only problem was not all the holes were there, so I had to drill a couple of holes in the corners for me to insert the nuts! I wonder if I now qualify as a bed manufacturer? Don’t normally leave reviews but had to on this occasion. Only reason they don’t get 0 star is cos the delivery drivers were great and in all fairness they sent the parts I needed ASAP with a video on how to hammer them in lol. I don’t recall ever actually getting an apology for any of the inconvenience or even an offer they would just pick up the bed and correct the mistakes themselves. I’m sure I was just unlucky.

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Lara Olchanetzky

15 September 2023, 19:40

  • GB

The beds were exactly as described and…

The beds were exactly as described and the service was great

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Anita

14 September 2023, 01:46

  • GB

Great quality especially considering the price

Really pleased with my purchase! Was expecting a flimsy flatpack due to the price, but the blanket box is actually a heavy solid piece of furniture. I'm so glad I decided to go for it :-)

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Eleanor

12 September 2023, 21:56

  • GB

Good bed, delivery and customer service

Really good, I got the bed on sale which was a bonus but we were in the process of moving house, so they were able to help by holding onto the bed and delivering it a month later once we were moved. They were happy to help and really quick to get this sorted! The delivery was on time and we love the bed.

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Andy Stebbens

12 September 2023, 21:19

  • GB

Ordered a new bed base from British…

Ordered a new bed base from British Beds which required pickup and disposal of the old bed, we had good communication through out the whole process and the two guys who came to deliver were very good nothing was too much trouble, polite and careful when taking the bed upstairs, the quality of the new bed is very good just what we expected wouldn’t hesitate to use them again.

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Amanda

12 September 2023, 20:38

  • GB

This is a really lovely bed

This is a really lovely bed. It was delivered quickly and we’ve slept better since it arrived. Headboard is absolutely gorgeous and feels heavy and high quality.

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Elisa Baetens

09 September 2023, 01:47

  • GB

Very happy customer.

Easy to use site. Clear purchase and delivery process. Recieved constant updates by email and a phone call to check my order was correct before it was manufactured. Delivery was on time Bed was easy and quick to assemble Very smooth process from start to finish with the company and love my new bed.

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Annette

08 September 2023, 23:05

  • GB

Staff at the end of the phone

Staff at the end of the phone, helpful and happy 😃