Bed had some minor defect to the material which given I paid extra was not great however these are not in a viewable place so not worth massive mark down similarly the joining bolt holes were not made Finally the rubbish was not taken but that's the courier As for the experience it self they were 7 days a head of there own schedule the bed us amazing and the exact size and colour quoted would suggest making use of there colour swatches will happily use them again should I need any other beds or should I decide to add a headboard

I had a problem with my order which was quickly, competently addressed with very good communications.

Would have bee 5 but for the fact that the bedhead slots were too wide for our existing fixturesand the new ones we had to buy, in the end it took 3 days to fit at some expense.

Lovely bed arrived this morning. Took a bit of strength to put it together but all fittings worked well. Hydraulic arms were very easy to attach and the instructions were clear to put the mattress on first before using the hydraulics. Have filled half the storage section with spare duvets and pillows which were taking up space in a wardrobe in another bedroom. Very happy with customer service too. Phones were always answered and helpful operators handled queries. Delivery driver messaged to let me know they were 15 minutes away. Very helpful and great bed.

There were issues with the headboard coming before the bed even though I had stated they come together. When ringing they were very apologetic and were very good at resolving the issue.

Getting the fabric swatches was very quick and easy and then speaking to someone was possible (which was great) and the order was sent within the time specified and the product was perfect. All in all a very good experience.

It arrived on time.

Easy to order, good choices, good delivery and well made product.

Missing 2 gas pistons. not great quality control :(

Excellent customer service, helpful and efficient. Beds arrived swiftly fully, meeting the specification of the order placed. Nice quality. Will not hesitate to use again or recommend.