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Julie

01 April 2023, 01:02

  • GB

Beds are great but took a lot longer to…

Beds are great but took a lot longer to arrive than the website leads you to believe. Took a month in total and not the 2 weeks you think it's going to take Easy to assemble although instructions could be clearer.

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alma rigby

31 March 2023, 18:41

  • GB

Clear honest information about time…

Clear honest information about time scale and how delivery would happen. Great delivery guys who were very helpful. The packing was very secure to prevent any damage. When I had a question regarding suitability of chosen bed base and headboard I received a very prompt reply. I am delighted with my new bed and headboard they are exactly as described the colours are true and the quality fantastic. I would recommend to my family and friends and would use again.

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Burnley

31 March 2023, 18:06

  • GB

This company provides a very efficient…

This company provides a very efficient and comprehensive service. The range of products is very adequate and the quality is good too. Delivery was reliable and helpful. This is the second time I have bought beds from them and I am very satisfied with what I bought.

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Tania

31 March 2023, 02:42

  • GB

We are very happy with our two divan…

We are very happy with our two divan bases ordered from British Beds Direct. The delivery date was as expected and the product was of a good quality

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Martin Stokes

30 March 2023, 22:25

  • GB

Very good service

Very good service, staff very helpful, had to chase order several times as went beyond stated order time. Bed seems good quality for money, but not used yet. Staff sent replacement fitting very quickly when advised 2 wooden blocks missing, received next day.

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Philip Miller

29 March 2023, 17:32

  • GB

It’s a fantastic well made king Size…

It’s a fantastic well made king Size Bed with loads of storage :)

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Mandy Thorn

29 March 2023, 01:09

  • GB

Sadly I have no choice but to leave a…

Sadly I have no choice but to leave a poor review as I am still waiting for my order placed 19 working days ago to even start being manufactured. There has been little communication, and only as a result of me chasing. I understand that fabric can be out of stock but it shouldn’t take 19 working days after my order was accepted to tell me there was a problem. The company are sitting on over £1650 of my money and it is really frustrating trying to get any answers or action. Strongly suggest you do not order from this company without checking they can actual fulfil your order in the time you need. UPDATE: we never received our order - we received a dispatch notice on March 29th but the logistics company confirmed that they would not deliver our goods as they had not been paid. We then received an email on March 30th 2023 informing us that British Beds Direct had gone into receivership and we would not receive our order that we had paid for. My credit card company refunded us.

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Jenny

27 March 2023, 01:31

  • GB

Good range and and options

The company have a great range of fabrics and storage options, which is why I ordered from them. Ordering was simple and delivery went very well. One niggle - the headboard I chose had 2 lines of button across it, but once the bed is made and pillows are on the bed, the lower line of buttons is completely hidden, so you're left with one odd looking line of buttons. Not the best design idea!

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Anna Peck

26 March 2023, 16:28

  • GB

Great customer service

Great customer service

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Louise

26 March 2023, 02:22

  • GB

Very happy with my headboards

Very happy with my headboards, great value for money, compared to others.