Ordered double ottoman. Delievery guys were great, waited while I unrapped and checked for damage. The bed is well made and works very well. Just remember, don't take the cling film rapping off of the end until you have the mattress sitting on it, otherwise it will just sit open. Sales at the factory where extremely helpful and I would definately recommend the company.

This is the second time I have bought from British Beds Direct and have had two very positive experiences. The first time was a Headboard, and most recently a mattress. Ordering is easy, with a fantastic choice of products. The mattress arrived well packaged and delivered by two friendly delivery folk. The process was easy and mattress is great. Well done BBD! Thank you,

bed base as described and what i was looking for reason for 4 star is it took 26 days to arrive

The bed itself is wonderful and required minimum set up. I’ve bought ottoman beds before where you have to almost completely ensemble them, this bed was basically all set to ready to go bar a couple of screws. The quality so far looks great. Super happy with it. The price was really reasonable too. Would definitely recommend. The delivery men were nice enough, albeit a little scruffy and had to ask them 3 times to remove their shoes as I had brand new light grey carpets fitted.

Great bed and customer service

Brilliant company all transactions done on the phone as I had no internet knowledge Really well made products and colours matched perfectly with samples sent Delivered on time by very caring and nice People

We were very pleased with the whole transaction. The bed is comfortable and looks great. A few little pointers that would have made things better - as no instructions on how to put the clips in place so we had to phone up. There were holes in the base plastic covering - looks like someone fingers when lifting before the divan was wrapped up and a sharp staple was poking out but not noticable in use. The deliveryman was a delight - helpful and full of repartee. Nothing was too much trouble. As we are old we were pleased we didn't need to help.

Fairly smooth transaction. It would have been nice to receive order updates between the order confirmation and ready for delivery, especially as this went over the 10 day period. The delivery arrived earlier than the time slot given when booking which was ok for me that day but might not have been on another. Also the bed was not assembled on delivery which I thought should have been but I might be wrong. Do check if this is important to you.

Excellent on all fronts. Bed great quality for price. Easy to put together too. Very happy.

Excellent service kept us informed at every stage