Stupid security/ password reset mechanism
Is my account locked - and if so, for how long? - or is it just the wrong password? DO TELL! You don't really want my business, do you? If you're so bonkers about security, go to 2FA
First time customer
First time customer. Ordered items online for 3-5 working days delivery and 2 days later they’ve arrived. Not only an efficient problem free delivery by Yodel, but this company’s outer packaging was discreet, not giving away any details of the contents. Very pleased with this order. My only error is I forgot to add two 250ml Tena wash creams to the original order. I’ll have to wait until I have need for another order as the postage for just these forgotten items is expensive.
Decent products fair prices
Have placed multiple orders with them via Amazon. Recent one direct was a hitch. Will consider ordering from Amazon again but not direct. Decent products.
Wow just wow!
Wow just wow!! I ordered some tena for my mum on 1/4/21 who lives in another town from me. They were delivered 2/4/21 and i didn't pay for nxt day delivery! Im so impressed with this company i will certainly be using them again in the near future, and will also be recommending them to other family members. One happy customer 😁
Excellent customer service
Excellent customer service. I bought 6 packs of tena flex and paid the small amount for next day and had the delivered to my work place. It dawned on me that they may be packed in one box so I phoned and asked for them to be packed in 2 boxes as I have a bad back and they would be too heavy for me to lift, and wouldn't want my colleagues seeing them if I opened the box to split them. They came packed in 2 boxes inside one larger one, all plain cardboard. This was on the morning of despatch,and I got them at 11.00 am. Very pleased with the service and the price. I will be a faithful customer from now on. Thanks.
Every thing went like clockwork
Every thing went like clockwork, the only thing that could have made things awkward was my inability to be efficient with the I Pad.
Quality products at competitive prices.
Excellent attention to my order, ensuring the items were received promptly, delivered by Yodel. Great service. I recommend Incontinence Shop Ltd for quality products at competitive prices & efficient service with helpful assistance on the phone when needed.
The service is good
The service is good. However, I'm not impressed by how you hike the starting price – with firstly VAT then delivery cost. An up-front cost would be much more honest. M Warnes
Confidence
Absolutely no problem at all excellent process and services will use again
There is a wide selection of products…
There is a wide selection of products available. My order arrived in a timeous manner.