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Mrs Linda

10 October 2021, 00:13

  • GB

Stupid security/ password reset mechanism

Is my account locked - and if so, for how long? - or is it just the wrong password? DO TELL! You don't really want my business, do you? If you're so bonkers about security, go to 2FA

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S B

08 September 2021, 22:41

  • GB

First time customer

First time customer. Ordered items online for 3-5 working days delivery and 2 days later they’ve arrived. Not only an efficient problem free delivery by Yodel, but this company’s outer packaging was discreet, not giving away any details of the contents. Very pleased with this order. My only error is I forgot to add two 250ml Tena wash creams to the original order. I’ll have to wait until I have need for another order as the postage for just these forgotten items is expensive.

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Dr.B

17 June 2021, 14:23

  • GB

Decent products fair prices

Have placed multiple orders with them via Amazon. Recent one direct was a hitch. Will consider ordering from Amazon again but not direct. Decent products.

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Shona Hart

03 April 2021, 13:28

  • GB

Wow just wow!

Wow just wow!! I ordered some tena for my mum on 1/4/21 who lives in another town from me. They were delivered 2/4/21 and i didn't pay for nxt day delivery! Im so impressed with this company i will certainly be using them again in the near future, and will also be recommending them to other family members. One happy customer 😁

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Phil

30 March 2021, 17:54

  • GB

Excellent customer service

Excellent customer service. I bought 6 packs of tena flex and paid the small amount for next day and had the delivered to my work place. It dawned on me that they may be packed in one box so I phoned and asked for them to be packed in 2 boxes as I have a bad back and they would be too heavy for me to lift, and wouldn't want my colleagues seeing them if I opened the box to split them. They came packed in 2 boxes inside one larger one, all plain cardboard. This was on the morning of despatch,and I got them at 11.00 am. Very pleased with the service and the price. I will be a faithful customer from now on. Thanks.

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Mary Standley

19 March 2021, 02:36

  • GB

Every thing went like clockwork

Every thing went like clockwork, the only thing that could have made things awkward was my inability to be efficient with the I Pad.

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Sally Wilkinson

02 March 2021, 17:14

  • GB

Quality products at competitive prices.

Excellent attention to my order, ensuring the items were received promptly, delivered by Yodel. Great service. I recommend Incontinence Shop Ltd for quality products at competitive prices & efficient service with helpful assistance on the phone when needed.

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Martin Warnes

28 December 2020, 22:14

  • GB

The service is good

The service is good. However, I'm not impressed by how you hike the starting price – with firstly VAT then delivery cost. An up-front cost would be much more honest. M Warnes

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Margaret

02 December 2020, 23:34

  • GB

Confidence

Absolutely no problem at all excellent process and services will use again

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Maureen

29 November 2020, 17:05

  • GB

There is a wide selection of products…

There is a wide selection of products available. My order arrived in a timeous manner.