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Rosalyn W.

16 December 2020, 20:48

  • US

I was able to get my questions answered…

I was able to get my questions answered which set my mind at ease. The lady I spoke with was very helpful and explained everything I needed to know.

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Joy Mullins

15 December 2020, 00:17

  • US

Always a pleasure to call Rockwell

Always a pleasure to call Rockwell. Very friendly support team and today David was great.

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Megan C.

12 December 2020, 02:33

  • US

The rep was very helpful and friendly

The rep was very helpful, and a joy to talk to! He answered my questions and helped me make an adjustment on my payment plan. My issue was resolved in one call--thank you!

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Paul Rich

03 December 2020, 05:15

  • US

David was able to resolve my issue…

David was able to resolve my issue after calling previously and being provided with incorrect information.

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M Flores

01 December 2020, 18:08

  • US

I had a very positive experience with…

I had a very positive experience with your customer service representatives They went above and beyond my expectations I would give them the highest rating due to their politeness, sincerity and efficiency. i appreciated their expertise and knowledge with my concern and how quickly they were able to come to a resolution

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Mariam Kupalian

24 November 2020, 16:26

  • US

Unhappy Client

Misinformation is provided during call. client specialists need additional training to better support customers. Issues are not resolved in a timely manner. I’m Not happy as completing the program is costing me over $90000 over there estimated cost! I would not recommend program to anyone else!

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Bridger Roy

20 November 2020, 23:43

  • US

Awesome Service !!!

Awesome Service !!!

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dkturner

17 November 2020, 22:00

  • US

THIS IS HIGHWAY ROBBERY

THIS IS HIGHWAY ROBBERY. YOU HAVE HAD MY SETTLEMENT MONEY FOR OVER 2 YEARS AND NOTHING SETTLED. NOW I AM GETTING THE RUN AROUND. I WOULD LIKE TO TALK WITH THE PRESIDENT OF ROCKWELL LEGAL GROUP.

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Nicolas Blosil

17 November 2020, 10:42

  • US

The hold time when I called in this…

The hold time when I called in this last time was almost non-existent. In the past I've regularly waiting 15-45 minutes. Thank you!!!!!

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Theresa Cherney

12 November 2020, 07:18

  • US

Graduated from the program!

Rockwell has helped me in the last 2 years get rid of my high credit card debit! I have graduated! They are all paid off. I am so thankful for all their help!