I was able to get my questions answered…
I was able to get my questions answered which set my mind at ease. The lady I spoke with was very helpful and explained everything I needed to know.
Always a pleasure to call Rockwell
Always a pleasure to call Rockwell. Very friendly support team and today David was great.
The rep was very helpful and friendly
The rep was very helpful, and a joy to talk to! He answered my questions and helped me make an adjustment on my payment plan. My issue was resolved in one call--thank you!
David was able to resolve my issue…
David was able to resolve my issue after calling previously and being provided with incorrect information.
I had a very positive experience with…
I had a very positive experience with your customer service representatives They went above and beyond my expectations I would give them the highest rating due to their politeness, sincerity and efficiency. i appreciated their expertise and knowledge with my concern and how quickly they were able to come to a resolution
Unhappy Client
Misinformation is provided during call. client specialists need additional training to better support customers. Issues are not resolved in a timely manner. I’m Not happy as completing the program is costing me over $90000 over there estimated cost! I would not recommend program to anyone else!
Awesome Service !!!
Awesome Service !!!
THIS IS HIGHWAY ROBBERY
THIS IS HIGHWAY ROBBERY. YOU HAVE HAD MY SETTLEMENT MONEY FOR OVER 2 YEARS AND NOTHING SETTLED. NOW I AM GETTING THE RUN AROUND. I WOULD LIKE TO TALK WITH THE PRESIDENT OF ROCKWELL LEGAL GROUP.
The hold time when I called in this…
The hold time when I called in this last time was almost non-existent. In the past I've regularly waiting 15-45 minutes. Thank you!!!!!
Graduated from the program!
Rockwell has helped me in the last 2 years get rid of my high credit card debit! I have graduated! They are all paid off. I am so thankful for all their help!