user image

Gabriela Stanculescu

08 July 2020, 00:38

  • US

Rockwell Legal Group is very…good to help with financial issues

Rockwell Legal Group is very professional debt consolidation!!

user image

Denise S.

27 June 2020, 22:18

  • US

I have always gotten the best customer…

I have always gotten the best customer service no matter what issues I have had. They are the best company to handle your credit problems. Thank everyone for their knowledge and support for my needs.

user image

Lori

17 June 2020, 22:34

  • US

Same old song and dance

Once again I was told that a negotiator would call me back. This is an issue I have been trying to deal with since January. No one has called me back in approximately 10 attempts.

user image

Xia Thao

17 June 2020, 13:57

  • US

Not a positive review

I'm sorry, I don't have any positive things to say about Rockwell. Just that I have been getting the run around for the last 3 months. I am very disappointed in your service.

user image

Deedee Cundall

16 June 2020, 04:30

  • US

My honest opinion is that I receive poor customer service through the whole program.

My honest opinion is that I get the worst customer service. Long wait times. No negotiation of my account. Hence the reason I am shutting down my relationship with Rockwell. Poor customer service!!!!!

user image

David Duran

11 June 2020, 02:03

  • US

I spend most of my Days Peacefully…

I spend most of my Days Peacefully going about my Business, unlike a few years ago, which were Stress Filled Daytime Night Mares. Thank you for being on my side. Last year I went through a few Hellish days because someone decided to Sue Me, I got through it OK. Well it happened again this year, only difference is I'm Prepared to let you guys handle it. Good Luck

user image

Daniel

09 June 2020, 07:18

  • US

I have been trying for 7 months to…

I have been trying for 7 months to settle my account. After 2-1/2 years in the program, I began requesting final payoff amount in November 2019. After 2 months waiting, I was given the final payoff amount which I paid in January. Now after almost 7 months and over 20 phone calls later, there is no resolution on 2 of my 4 debts. Each person has stated they will call me back and I have never received 1 phone call...not once. Each time I am forced to call to get an update only to get the run around. I've never seen a company with such poor follow up. Beyond frustrated. $22,000 paid in ($2,000 more than originally told), 7 months of trying to settle and over 20 phone calls and I'm no further than I was last November.

user image

Howard Aino

03 June 2020, 04:16

  • US

The legal team at Rockwell represented…Another satisfied client

The legal team at Rockwell represented me in court the other day while I was doing my caregiving job. Thanks for being a Godsend.

user image

Tom Scholefield

28 May 2020, 06:48

  • US

NOT HAPPY !!!

So I have had my account about 2 Years. I was told that Rockwell would take care of the accounts that I had given them. For the 1st year or so things went smooth, We started getting court papers in the mail (these were all forwarded to Rockwell) I was required to go to court 3 Times to things worked out (Rockwell had said from the beginning they would take care of things and I had nothing to worry about) Well I soon found out different ! I have also had to take extra out of my pocket to take care of some of the charge offs, some how $500 a month wasn't enough. I was told I could pay extra and pay my accounts off sooner, so I got some extra money and asked for a pay off amount ? This was asked for on May 8th it is now coming up on 20 days and I still do not have a pay off amount ! So I am NOT pleased with your service at all !

user image

Dana Yap

20 May 2020, 00:08

  • US

Long wait time.

Long wait time.. no real update since last call