Rockwell Legal Group is very…good to help with financial issues
Rockwell Legal Group is very professional debt consolidation!!
I have always gotten the best customer…
I have always gotten the best customer service no matter what issues I have had. They are the best company to handle your credit problems. Thank everyone for their knowledge and support for my needs.
Same old song and dance
Once again I was told that a negotiator would call me back. This is an issue I have been trying to deal with since January. No one has called me back in approximately 10 attempts.
Not a positive review
I'm sorry, I don't have any positive things to say about Rockwell. Just that I have been getting the run around for the last 3 months. I am very disappointed in your service.
My honest opinion is that I receive poor customer service through the whole program.
My honest opinion is that I get the worst customer service. Long wait times. No negotiation of my account. Hence the reason I am shutting down my relationship with Rockwell. Poor customer service!!!!!
I spend most of my Days Peacefully…
I spend most of my Days Peacefully going about my Business, unlike a few years ago, which were Stress Filled Daytime Night Mares. Thank you for being on my side. Last year I went through a few Hellish days because someone decided to Sue Me, I got through it OK. Well it happened again this year, only difference is I'm Prepared to let you guys handle it. Good Luck
I have been trying for 7 months to…
I have been trying for 7 months to settle my account. After 2-1/2 years in the program, I began requesting final payoff amount in November 2019. After 2 months waiting, I was given the final payoff amount which I paid in January. Now after almost 7 months and over 20 phone calls later, there is no resolution on 2 of my 4 debts. Each person has stated they will call me back and I have never received 1 phone call...not once. Each time I am forced to call to get an update only to get the run around. I've never seen a company with such poor follow up. Beyond frustrated. $22,000 paid in ($2,000 more than originally told), 7 months of trying to settle and over 20 phone calls and I'm no further than I was last November.
The legal team at Rockwell represented…Another satisfied client
The legal team at Rockwell represented me in court the other day while I was doing my caregiving job. Thanks for being a Godsend.
NOT HAPPY !!!
So I have had my account about 2 Years. I was told that Rockwell would take care of the accounts that I had given them. For the 1st year or so things went smooth, We started getting court papers in the mail (these were all forwarded to Rockwell) I was required to go to court 3 Times to things worked out (Rockwell had said from the beginning they would take care of things and I had nothing to worry about) Well I soon found out different ! I have also had to take extra out of my pocket to take care of some of the charge offs, some how $500 a month wasn't enough. I was told I could pay extra and pay my accounts off sooner, so I got some extra money and asked for a pay off amount ? This was asked for on May 8th it is now coming up on 20 days and I still do not have a pay off amount ! So I am NOT pleased with your service at all !
Long wait time.
Long wait time.. no real update since last call