Delivery has been the problem yet again
Delivery has been the problem yet again
Highly recommended
Excellent customer service .. competitive pricing and good honest value based business !!
Ideal additions to my cocktail range
Ideal additions to my cocktail range. Competitive price,quickly delivered.
Great Service
Order was accurate and arrived quickly. Best prices i could find on the net.
A very professional company!
Always a pleasure to buy from a professional company that puts their customer first.
Very disappointed I have not received…
Very disappointed I have not received the item. Placed the order on 14th November. It is now 5th December and no email or contact as to why there is a delay. I received an email after I placed my order stating 2 - 5 day delivery. It is now 16 business days since I placed my order (it would be more if I counted the weekend days!!) Shocking service to say the least. Please someone contact me or else I will have to call up my payment provider to arrange a full refund. Responding to your reply. We know our neighbours at no. 9 very well and upon asking them about the package they said they've not accepted anything on our behalf. Please arrange a replacement to be sent as it's obviously lost
Fab service
Fab - responsive and great price, thank you
Verified
Customer communication is non existent
Customer communication is non-existent, these guys use Hermes/Evri to deliver and charge £4.99 for the inconvenience, making a tidy profit... I'd avoid ordering until they change courier and improve their customer communication. Still have yet to receive my order!
Fantastic
Fantastic. Fast service and good comms. Look forward to ordering again
Placing the order was easy but the rest - not so much
Placing the order was easy , website is easy to navigate. Part of my order was missing but showed as complete. It took some time to get hold of the right person to resolve the problem. I was assured of delivery the next day of the missing item. I called a week later, still no parcel. Turns out they never sent it. It would be sent out same day - guaranteed next day delivery. Shame they sent it to a different address. This address is different to my invoicing and original delivery address. Thankfully the addressee noticed when parcelforce turned up and parcelforce were fab for just delivering it to me in the end. I’ve lost faith in them now. Really poor communications too.