Very good fit
Very good fit, excellent contruction, surprisingly heavy fabric - seems really durable! Fast shipping, will recommend / buy again.
Lovely product and service
My experience with the company was very good. I am also very pleased with the duffle coat. The quality of fabric, fit and finish are lovely. The only thing that surprised me is that there is no inside zipper as I have seen in similar coats - i.e. the toggles are great but they are quite far apart so the wind can still come through. Not a big worry as I usually have a jumper on underneath but a zipper would be a useful addition.
The coat was far too big.
The coat was far too big. I ordered a long coat, however it was designed for an exceptionally tall and broad person. This is not apparent when ordering. It cost me €34 to return the coat. The quantity of the coat was good but I was disappointed with the fit and the cost of returning the item.
Best choice ever
Best choice ever
Poor follow up
Ordered and received ok. Jacket sizing is bigger than other brands. Called to try arrange a swap on two occasions, both times promised call back to check stock availability didn't occur. Given 9 to 5 operating hours not the easiest to continue chasing. Now outside 28 day return period... so guess I'm stuck with a jacket that's to big
Poor service on order failure and refund
I ordered a coat from the sales pages on 2nd January. My order was confirmed and payment via PayPal taken. When I chased the order after four days as I had not received it within the 24 hours stated on the web site I received no response to the two emails I sent. When I phoned I was told that unfortunately they had run out of stock and would have to refund me. That was three days ago. Disappointing as I love this companies products and their service is usually good.
I was very pleased with the Duffle coat…
I was very pleased with the Duffle coat that I ordered from you. The size and the fitting were both impeccable and so was the colour. I enjoy wearing it very much. Thank you very much for the excellent quality that goes with it all.
Poor Delivery; sizing WAY OFF
I had 2 issues with my order. First, the package was not delivered. I kept receiving messages that the address was incorrect, and that the cost was being returned. I checked on my order on the website and my address was correct-I knew it was. Out of nowhere as I assume the pa mage is in its way back to UK per the email I received, I receive the cost. I open the package and before even trying the coat on I knew it wouldn’t fit. I’d been in contact with the company regarding sizing and was assured if I went up one size it would be commensurate with US sizing. Not in your life. This cost was about 3 sizes too small. I could barely get my arm in the sleeve. Customer service took a while to get back to me regarding a return label but I as able to return the coat and get reimbursed. Too bad. I have another coat from DuffleCoats UK that I bought via Amazon and it fits perfectly.
I’m absolutely thrilled with my Red…
I’m absolutely thrilled with my Red Duffle Coat with wooden toggles. A very cosy coat. I you are ordering they are big. The only negative is the measurement guide did say that it would be 40 inches long but when I received it, it was only 30 inches long. I couldn’t change it as I was told the ones with wooden toggles are being discontinued and I couldn’t not have my duffle coat!
The Perfect Duffle Coat
I have been looking for the right duffel coat for ages before coming across duffelcoats.co.uk so impressed with the website too. Superb and polite service when I telephoned to ask about sizes and colour. Shipping was on time and I love my new duffle coat (camel) Excellent quality and so warm!