Sunday morning
I reached out on a Sunday morning and Tracy was quick to look into our problem and immediately refunded my husband's money. The product seems to be disconnected and the company it comes from dropped the ball in letting everyone like you know so it can be removed.
Tracy was very helpful with the issues…
Tracy was very helpful with the issues I had with my order. She answered my questions quickly. It was unfortunate those products were not available. Thank you for all your help!
Outstanding Customer Service
Although my order had been delayed, CSR Melody was super helpful in getting it quickly resolved. Thank her for me please!!
I’m in the middle of road as far as…
I’m in the middle of road as far as giving a good review. I ordered stuff back on October 4 and check back twice to see where you order was. It was totally on backwards out of stock. I’m not sure how this company does business if they can’t provide what they’re selling. Hopefully I’ll get my stuff within the next few weeks and I’ll bet a better review!
Melody is a great customer service rep!
I followed up on an order that I had not received yet, and the representative that got back to me, Melody, was MORE than helpful. Her response was prompt, and she went out of her way to solve the problem. I really appreciate her taking such good care of the situation and me! Thank you, Melody!
Quick and efficient Tracy
Tracy was quick and answered my question about my tracking status. She told me all involved and handled my order very professionally. Thank you very much !!
Had an issue & it was immediately resolvedI
I didn't receive my order. Sent an email & my money was refunded within 24 hrs. Thank you Melody
Melody provided me with an explanation…
Melody provided me with an explanation of what happened and reason for the delay. As a result has refunded me. Thank you very much for your response and follow-up. Be blessed.
Great and fast customer service
Great and fast customer service! Tracy responded very quickly to my email and quickly issued me a refund. Will definitely use this company again!
should have listened to the other…
should have listened to the other reviews who did not receive their orders. i also not only did not receive my order after waiting a month but was never sent an order sent why because it was never sent and since it was never sent there was not tracking order I will reiterate STAY AWAY FROM THESE PEOPLE THEY ARE SCAMS proof no number to call customer sevice and when you send an email it comes back as not valid. my credit card had a number to call it went to another company not even remotely related WARNI STAY AWAY never received a routing number why because it was never shipped they have no customer service why because they have no phone number why so you cant call them when you send a message by email it returns as not a valid address waited a month no order STAY AWAY