Purest Water I've found that the water from the filter is producing the cleanest/purest water I've ever taken a drink of. I also feel that it's more hydrating, though I'm not sure that's a thing. In any case. I love it and highly recommend investing in the gravity filter. It's also very simple to put together and arrived quickly. Not sure if it's possible, but a travel-size filter would also be ideal, for vacationing. Thanks, Phoenix!

10/10 could not recommend enough

Very easy to order and arrived in good time

Phoenix water filter design ,quality and performance is extremely good.

The customer service with Phoenix has been so amazing and really helpful. The water filter is a beautiful looking thing and the wooden stand looks so amazing as well. Really happy and would absolutely recommend. I looked at a few other water filters and I'm so glad I went for the Phoenix one.

Got my water filter last week it is fabulous and now we are not using plastic bottles. Took some time to set up instructions could be better but overall I am so please with this

New fluoride filter refills delivered as a replacement for a split bag on a previous order. Customer service agents seemed motivated to resolve the issue quickly. Only took a few days to receive the replacements.

This water filter is brilliant, stylish and i love it. Its abit tricky forcing water through the filters initially...can be a bit messy! One thing i would love to see, would be a water level gauge on the filter, as its not easy to tell how much is in there and when you add more. I would defineatley reccommend this product as a filter system, above others i have tried.

Very pleased with my filter. I could smell the difference between Phoenix water and tap the minute I filtered some. Initially there was a couple of washers missing but the company got straight onto it and I was sent another tap too!! I am sure this is a very isolated incident. Any questions you have are dealt with in great detail and understanding. A company with traditional customer service ethics which I'm afraid are now seen as time consuming or pointless with most industries.

An easy purchase experience & delivery. And a great product!