Poor shipping options - recovered nicely with a refund. I would use this company again.
$2 part with $10 shipping. The only option is UPS or FedEx....no post. The part weighted a few ounces and took 10 days to arrive. While my experience on this order was not great, they did a great job making it up to me. I would use them again based on the great customer support.
5 star service
Thank you for great online accessability and availability for a 20 year old vehicle, on the road again.
Everything on time and 100%
My only small complaint was I asked for a confirming phone call but got an email confirming the order. Yes, would recommend this company.
Delviery went well but wrong part
The ordering and delivery went very well but received a part that was not fully what the description described. I ordered a cross-view mirror for behind a box van. The picture showed a mirror and bracket. I looked in the description but did not say anything about only being a bracket with NO MIRROR. I do not need a bracket so I tried to return it and it is a 20% restocking fee along with you have to pay to ship it back. Not very happy with this company. I will say everyone was very pleasant to deal with. That is why I am at least giving 2 stars. Make sure you know what you are buying. **Since posting this, I was contacted by Jennifer who was very professional and apologetic about the situation and offered to waive the 20% restocking fee and is sending out a call tag to pick up the part. They also recognized that the description was misleading and appreciated that I brought it to their attention so they can fix it. We all make errors and mistakes but it is how we recover and fix the error reveals who we are. I would recommend this company in all areas. Well done Finditparts!
First order
Absolutely great service. Intelligent,helpful, and super fast delivery Now here is the best bit I am ordering another of the same item will call it in on Wednesday morning or you can call me at for details and shipping info. Thanks John
Quick service
Got correct size part and easy to order
They did great
Helped me save a thousand dollars
Minor delay in locating new stock?
Ordered a part listed as "Coming Soon". And soon was only about 4 days later. It is here and installed and works beautifully.
my harley part
I got this Harley part for about half it would cost anywhere else.as a certified mechanic, I cant wait to look for future parts needed at finditparts. thanks, Vinnie kopp/ledyard.ct
1st time customer and DEFINITELY not the last...
Saved over $300 (including 2nd day air shipping charges) on a single part order weighing 80lbs. Was a little skeptic until the part arrived as ordered... Have already told a few of my business friends!