Live chat was very helpful
Live chat was very helpful. He assisted with my document upload
I had tried other tax relief companies…
I had tried other tax relief companies before and they overcharged and I still didn’t get the results for me that TaxRise did. Stellar and courteous staff no matter who was handling the different aspects of my case. Bravo and thanks for everything!
Customer service chat with Demon was so…
Customer service chat with Demon was so super excellent, he walked me through every step and completed my profile for me, he definitely was very patient and informative. Thank you so much Demon you truly made my process so easy and fast
Michael was friendly and knowledgeable
Michael was friendly and knowledgeable, as well as professional. Very helpful.
Very knowledgeable and great situation…
Very knowledgeable and great situation to any problem and offers other good services to help if needed!
I can't recommend TaxRise enough
I can't recommend TaxRise enough! From the very first consultation, they were incredibly thorough and attentive. My tax situation was complicated, and they patiently explained everything, answering all my questions with expertise and clarity. They were always responsive and went above and beyond to ensure I understood the process and felt comfortable every step of the way. What truly sets TaxRise apart is their continued support even after my case was closed. I recently had a question about something related to my taxes, and even though my file was complete, they were still willing to help me. Alexis, in particular, was fantastic. She didn't just point me in the right direction; she took the time to research the issue and provide me with a comprehensive answer. Their dedication to their clients is truly exceptional. If you're looking for a tax resolution company that will go the extra mile, TaxRise is the one to choose.
After not being able to get in contact…
After not being able to get in contact with anyone, Samir was very kind about speaking with me and sending me text etc for communicating issues.
Customer Service Excellence
Working with Daniel (Billing Dept) and Thuy (Tax Prep Coordinator) this morning absolutely made my day! I was directed to Daniel by my Tax Coordinator Thuy who responded to my request for assistance immediately, did everything she could do on her end and connected me with Daniel in the billing department. He was kind, listened to my billing issues and figured out a way to make my billing schedule work for everyone! So far my experience with this company has been great!
WE HAVE WORKED WITH THE COMPANY AND FOR…
WE HAVE WORKED WITH THE COMPANY AND FOR WHAT WE HAVE SPENT IS A VERY AFFORDABLE PRICE. WE SET UP WITH ANI TAPIA AND SHE AND THE COMPANY HAS BEEN GREAT SO FAR. WE ARE DOING TAXES FOR OUR JOINT BUSINESS AND PERSONAL LIFE FILINGS AND THEY HAVE ALREADY SENT AND EXPLAINED ALL OF OUR DOCUMENTS SO FAR. WE WOULD LIKE TO GIVE THEM 5 STARRS BUT WE HAVE NOT COMPLETED OUR TAX RISE JOURNEY SO THEY ONLY CAN GET 4 STARS FROM US, BECAUSE EVERYONE HAS HURDLES TO CLIMB AND JUMP OVER. WE'VE FOUND OUT THAT IT IS BEST TO USE APPLE PRODUCTS FOR MORE DIRECT TEXTING SAFETY AND SECURITY FROM THE BILLIONS OF MOBILE DEVICES AND COMPUTERS THAT ARE OFFLINE THAT DON'T NEED INTERNET TO RE-ROUTE AND RE-DIRECT MAIL.
Thank you for the information
Thank you for the information. The person I talked to was very nice and polite and did answer all my questions. Thank you very much.