user image

William Lane

22 February 2025, 08:25

  • US

Michael provided me with some important…

Michael provided me with some important information. He did s great job and was very helpful.

user image

Kirsten Marsh

21 February 2025, 06:23

  • US

so far so good

so far so good, still in progress. professional and timely to date. thank you.

user image

Carlos Pillot

21 February 2025, 06:12

  • US

All my questions were answered quickly

All my questions were answered quickly

user image

Samantha

21 February 2025, 04:23

  • US

Damon (I think that was his name!) was…

Damon (I think that was his name!) was incredibly helpful in walking me through getting my information in the system. I have high hopes about this company. So far so great.

user image

Marcy

21 February 2025, 00:53

  • US

Organized and professional

I am impressed with the representatives and services provided by this company. The agents are cordial, informative and knowledgeable. Actions are outlined, sequenced and documented. Followup requirements are listed and progressive steps are reviewed to achieve the desired results.

user image

Ileana Traslavina

20 February 2025, 05:28

  • US

Very helpful and resourceful.

Michael was very helpful with my predicament. We had a problem with accessing our documents and he got us what we needed, quickly and efficiently. Many thanks!

user image

rockemtnhigh

20 February 2025, 04:19

  • US

NEVER ever use TAXRISE

Never ever should you trust/rely on TaxRise at all (they should not be a company). Even after I made my 1st complaint last month, they addressed it multiple weeks later. The “Quality Insurance Dept.” must be backlogged with so many issues. After spending (wasting) an hour+ to talk to anyone at TaxRise on the phone. Once I made contact I continually get bounced around from one department to next. And even back to a previous department. They told me to take down/delete/remove every negative post (they are all negative) or they will not give me a refund which even if you get that it really doesn’t matter anymore as my problem went from manageable to the this potentially that my wages will now start getting garnished. The issues they have caused me, just please try someone anyone else not saying whom ever is better, but it can’t be worse than TadRise. Oh btw I was only allowed to choose one date of the issue when it should be like half a year of issues minimum. I have plenty more problems to relay that occurred if anyone wants to know.

user image

Lionel

20 February 2025, 03:13

  • US

Requested Documents

I simply needed copies of some tax documents and Samer Wahbi promptly sent the requested documents to me. Samer Wahbi remained on the call as I waited to receive the documents. I was impressed with the level of professional concern and satisfaction.

user image

Marx

20 February 2025, 00:37

  • US

Tax rise staff Michael was great

Tax rise staff Michael was great. Helps me navigate with complex tax questions in tax preparation

user image

Walter Miller

19 February 2025, 07:46

  • US

Mixt up in appointment

Mixt up in appointment