Michael provided me with some important…
Michael provided me with some important information. He did s great job and was very helpful.
so far so good
so far so good, still in progress. professional and timely to date. thank you.
All my questions were answered quickly
All my questions were answered quickly
Damon (I think that was his name!) was…
Damon (I think that was his name!) was incredibly helpful in walking me through getting my information in the system. I have high hopes about this company. So far so great.
Organized and professional
I am impressed with the representatives and services provided by this company. The agents are cordial, informative and knowledgeable. Actions are outlined, sequenced and documented. Followup requirements are listed and progressive steps are reviewed to achieve the desired results.
Very helpful and resourceful.
Michael was very helpful with my predicament. We had a problem with accessing our documents and he got us what we needed, quickly and efficiently. Many thanks!
NEVER ever use TAXRISE
Never ever should you trust/rely on TaxRise at all (they should not be a company). Even after I made my 1st complaint last month, they addressed it multiple weeks later. The “Quality Insurance Dept.” must be backlogged with so many issues. After spending (wasting) an hour+ to talk to anyone at TaxRise on the phone. Once I made contact I continually get bounced around from one department to next. And even back to a previous department. They told me to take down/delete/remove every negative post (they are all negative) or they will not give me a refund which even if you get that it really doesn’t matter anymore as my problem went from manageable to the this potentially that my wages will now start getting garnished. The issues they have caused me, just please try someone anyone else not saying whom ever is better, but it can’t be worse than TadRise. Oh btw I was only allowed to choose one date of the issue when it should be like half a year of issues minimum. I have plenty more problems to relay that occurred if anyone wants to know.
Requested Documents
I simply needed copies of some tax documents and Samer Wahbi promptly sent the requested documents to me. Samer Wahbi remained on the call as I waited to receive the documents. I was impressed with the level of professional concern and satisfaction.
Tax rise staff Michael was great
Tax rise staff Michael was great. Helps me navigate with complex tax questions in tax preparation
Mixt up in appointment
Mixt up in appointment