I was very nervous about everything…
I was very nervous about everything that was going on, over whelmed. All I done was e-mailed my concerns. I had two people call and talked to me. They listened to my concerns and some. I feel so much better. Thank you!
Excellent help and advise
Excellent help and advise. Did some needed “hand holding” to make the experience more pleasant for me. I highly recommend TaxRise!!!
Verified
They take your money while making you…
They take your money while making you do basically everything yourself with the claim that they'll do more for your case afterwards. After my initial payment and my sending them my paperwork along with my documents that they said they needed for my case, the only further calls I received were that I needed to call the irs to have them unlock my tax records before taxrise can see my tax records. I called the irs and they said that there was no lock on my tax records then the irs scheduled an in-person appointment, which i had to drive literally 2 hours out of town each way to go to. The irs simply told me that I just needed to redo my taxes for the year tax rise claimed they'd help me with with a specific document since that special document shows that I was a victim of tax-relate identity theft while also explaining to me that they don't know what tax rise was talking about when I asked about if that's why I was told by tax rise about my tax records being locked because according to the irs there was no lock on my tax records. I managed to get my taxes that tax rise claimed to help me with completed, not by tax rise but by an accountant here in town. Tax Rise never touched my case or even called me again after I talked to the irs in person until after I contacted them about canceling my services with them After I canceled my services with them I requested to be refunded my payment I made to them. I was told by a success supervisor for taxrise that they can't provide refunds past the 3 days after their initial phone call to me, which any phone calls that they made to me talking about my actual tax records rather than just talking to me about what paperwork they need from me was well past that 3 day deadline for any refund. They are not worth the money or the Hassel of dealing with, you'll have better experience and actions by just working directly with the IRS compared to services with Taxrise.
Great experience with Mr Zachery…
Great experience with Mr Zachery Negron. Help me to get some stuff clear. Love it Thanks Tax Rise
My call today was handled in a…
My call today was handled in a professional and efficient manner.
Just started the process to help my…
Just started the process to help my personal tax debt. Taxrise Help so much made everything super smooth and easy. Very trustworthy company and legit no scam at all!
Very nice experience
Very nice experience! I was hesitant at first but received answers to every question. I’m really glad I made the call.
Dorana
Dorana was extremely professional and very thorough while explaining next steps with taxrise!
Taxrise Specialist Dorana
It was such a pleasure to speak with Dorana. She was very pleasant, patient, and informative with her verification and letting me know the next steps in the process. Dorana was able to effortlessly guide me to the portal and explain specific locations for future access. She makes it easy for me to trust that Taxrise has my best interests at heart and I can't wait to complete this journey! God Bless!
Steve was helpful in my last call and…
Steve was helpful in my last call and explained everything that needed to happen for my case to proceed as I had pending actions that required my attention. He guided me what needed to get done. Just a big help as I take care of this for a sound mind and getting my case resolved. Much appreciated and I continue to put my trust with TAXRISE and its team. Big kudos!!!