5* very fast service and polite/friendly staff.

Leigh is fab! excellent service.

I have been working with the Parcelhub team for about two years. We send a lot of paercel all over the world in partnership with them, their service and support to me as a customer is first class!

Excellent service, professional approach & always available to help with all aspects of our business.

5* service and really friendly driver

We are a mail order business that has been operating for over 10 years, offering servicing parts on a next day delivery basis. For the last 12 months we have used Parcelhub as our primary courier, they deliver approximately 6000+ parcels for us every month, right across the UK and Northern Ireland. The service and support we have received over the last 12 months has been second to none. The tracking screen on the Parcelhub portal has every consignment, both current and historic, colour coded so as to highlight any delivery discrepancies/issues. The Customer Service team are extremely pro-active, in most case pre-empting potential address issues/ local service restrictions, long before we have been notified. We would have absolutely no reservations in recommending Parcelhub to any potential business, large or small. Keep up the the good work, its very much appreciated!

Trameen Aslam - My account manager which has gone above and beyond on numerous occasions. Extremely conscientious, engaged and determined to consistently provide a positive result! I believe employees are the true representation of a company's values and ethics. Trameen makes me feel that Parcelhub are a company committed to provide a customer centric, engaged and positive working culture. Trameen deserves a raise and promotion ASAP!

Parcel hub are great, they have arranged pick up of my parcels and had them taken to the local depot of my chosen courier company. Parcel hub have helped speed up my label making and also will change my pick up parcel days when I request short notice which is helpful as running a small business around everyday life can be difficult and you need companies to be flexible. Leigh is also helpful and always gets back to be quickly. Overall I’m please I’m using parcelhub, they take the stress out of that part (parcel pick ups) of running a business! Caroline Boh Home

Massively disappointed. The system was good, the price was reasonable the service poor. Not only did Parcelhub lose over 60 parcels in a month, but when they retrieved a dozen or so of them they sent them back to me broken and still tried to charge me for them. Others then got retrieved which they sent to customers 2 months later, by which time we had already refunded. Will not be using them again

ParcelHub have changed the way we run the eCommerce side of our small business! It saves us hours every day and was super simple to set up, with the help of our rep. The claims process is so much simpler when things do unfortunately go wrong and the claim team take an active role in helping us file and chase claims with the couriers. I'd recommend ParcelHub to anyone looking to take their eCommerce business to the next level by automating their parcel booking process!