terrible experience
I had a damaged housing and the pictures and references required were unreasonable and unachievable. How is someone supposed to take a picture of a damaged item in the box with original packaging? how are you supposed to know it is damaged WITHOUT taking it out of the package. I had to fabricate a new piece to protect the motor as to not cause any damage. Very dissatisfied, will not be using this company again. Jude DeFina Chief Engineer Margaritaville Resort, ft myers beach FL. (250,000 gallon pool)
I chose to use points to get a credit…
I chose to use points to get a credit and upon checkout my invoice did not reflect the credit. Disappointed. Products we have ordered in the past have been exactly what we needed.
Will definitely shop here again
Very fast service, great prices and great product quality
I received it in perfect condition
I received it in perfect condition, very well packaged and the same as my pool
Great Game Table
We had a great experience with our order of an 8ft air hockey table from Pool Supply Unlimited. The table was shipped promptly. The price was great. It’s a really great table - our kids love it. We had a great experience.
Original shipment was junk!
The original order was returned. The pump was shippied in a box that looked like it had been around the world twice! Pump was missing parts & was probably a return. A new pump was sent, but the original was a complete piece of junk and an embarrasment.
The ease to order, it was easy.
The web site is great, I appreciate the ease in ordering.
I rec'd wrong part
I rec'd wrong part. I called and they said they'd send a RGA. Haven't rec'd. It yet as of 2.16.25
Great Products / Fair Price
This company provides excellent products for our spa and pool...at great prices! Quick-shipping of orders is a bonus...
Fast and Uncomplicated.
My order went to Germany. The processing worked perfectly. Communication was great. Thank you again for the correct processing. I can recommend this shop with a clear conscience.