Geo, helped me to book this flight with great customer experience he stayed on the phone 📞 with me through out the booking process to make sure everything is going smoothly and I do appreciate that

My father had a medical emergency and was forbidden to fly. My brother had purchased the insurance for his ticket. The company would only refund 1/2 the ticket price instead of the 100%. This is no way to treat a 100 year old WW2 veteran. It’s disgusting and shameful. He was in the ER twice with this emergency. He was so upset that he couldn’t go on the trip and to not even get his money back was a slap in the face adding insult to injury. Shame on this company.

I planned a brief trip to Italy with and for my father; a 100 year old WWII veteran who was on a self-funded mission to return priceless historical relics recovered and saved by his brother from the bombing of the Abbey at Montecassino outside of Rome. Sadly, just two days before the trip he had severe posterior epistaxis, he was taken to the VA Hospital Emergence Room, and there they packed the sinus cavity with a balloon tamponade, and he was was prohibited from flying. I completed my fathers mission without him, returning these items directly to the Abbey. I had purchased Ovago's trip insurance based upon their website which indicated 100% ticket refund. You buy their insurance by ticking a box on the ticket order. They never mentioned the lengthy document of exclusions or the fact that they only pay 50% unless you remain overnight in a hospital. I guess the life-threatening balloon and doctor instructions of DO NOT FLY don't count. So with all their exclusions they only paid 50% of the base ticket price. NEVER AGAIN will I fall for this criminal nonsense. Shameful behavior. The insurance was $79 per ticket, about 10% of the ticket price. Crooks. DO NOT buy ANY of their extras or add ons; they are upselling and I would guess the rest of their upsell is all nonsense like this. Shameful way to treat one of America's Greatest Generation.

Branson was very help full in helping me find the best flight for the best price. He was very professional and courteous. I could not have been more pleased with his assistance.

I booked a flight ticket which is non-refundable but some how they are now processing a refund without my request.

Cheapest price Amari helped quickly based on my needs and provided me with good options.

Josie was awesome! It was so nice to have help booking tickets for our upcoming trip!

Autumn was great to work with.

It was really nice talking to Josie, they helped answer all my questions

she is very nice and helpful