Very poor communication by PC Henderson Spares and no refund received more than two weeks after their receipt of returned goods. Not recommended.

Overall very good but I found the website a bit difficult to navigate to the point where i ordered the wrong parts but to their credit they did ring me to check as the hangers did not match the track.

It was all good. Sending me multiple emails to review the experience afterwards is frankly, annoying.

Good quick response. posted out quick and what i asked for. "great"

Arrived in time, and they included the additional fittings that I would need. They also responded v quickly to a query I had. Very pleased with the tracks and spindles etc ordered, as they exactly replaced my ~ 100 year old Henderson tracks that had eventually rusted. Also pleased the same company still makes them, and now being galvanised, they will probably last another ~100 years. The original garage doors now run smoothly for the first time in many years.

Good quality product and arrived quickly well packaged

I had ordered a part that that was not compatible with the other part I had ordered, I was informed of this before they sent it, which meant I was able yo amend my order, this was very helpful and meant I didn't have to return anything.

Excellent in every respect

Exccellent customer service product worked like a dream

Had issue with soft close mechanism, after phone call was informed plastic part of it did not perform well so they'd changed part to metal but my kit still had the plastic part. Was told would be changed free of charge and was in stock however two weeks later still waiting on part and last person spoke to was very short on phone and basically said as I hadn't made note of original person spoke to wasn't much could do to speed up replacement faulty part. Walls are now plastetered and will need to do remidal work to fit door. Kit seems good otherwise