Discounted price offset shipping cost

order was a total fiasco - I had sent an inquiry in that never got answered so I called and walked through the order and everything seemed fine. I called later to inquire why it showed the carrier had not picked up the shipment the day after it was to be delivered and they stated it was a carrier delay - no issue understandable. I called again a week later when it showed delivered at 4am to our business. The customer service girl wanted me to call the carrier and I asked why should I contact your carrier, she said CALM DOWN - I wil do it. Then called me back and stated the carrier was delivering the next day but no time estimate. Then the driver showed up and had no lift gate service ordered - when I called toolots to confirm the order as it only showed a $296 charge, the person answering stated I only show you contacted us twice before, i stated well i dont believe that is true not counting the emails. He yelled at me stating i was calling him a liar. I had no idea that they have so many complaints so I can only hope this machine has no problems!! READ THEIR RESPONSE - THEY TOTALLY MISSED THE ISSUE REGARDING COMMUNICATION!

The package was delivered to the wrong apartment

Item came in great condition

After 4 emails to the status of a order which they never responded, I give up and will. Be canceling the order. I don’t need to do business with a company like this.

It was great hopefully it’s fast shipping

Item was shipped in two separate boxes. One for some reason was rerouted to an address I hadn't lived at for 17 years. The other showed up on time and damaged. Like most companies these days they make it impossible to get a hold of. Their site talks about...just give us a call or send us an email but they never answer the phone if they have a phone number and never seem to answer emails. So I would not purchase from them again I do not like companies that do business in this fashion. You talk customer service you better damn well provide it if you want my business.

It was excellent and easy Your people are very knowledgeable and a pleasure to work with Roy McGriff.

When I called the staff was very helpful. My order arrived in great shape and worked perfectly for my application.

Great price, great quality, fast ship