Verified
do not use, use Ding
tried to use this service because they advertised INSTANT top off, but its like most Philippine companies, slow and bad service using words like escalate and other delay tactics, yet they somehow were able to charge my card instantly. requested cancellation and refund to my card, which they refused. so now i must dispute with my credit card company. Then I used Ding, ding.com, took 2 minutes to top off the Globe card. DO NOT USE this UN-VIP like card.
Verified
I called my mom almost everyday
I called my mom almost everyday, and i always have to reload at least 5 dollars maximum coz i want to control my load to call my mom otherwise i will be spending tons of dollars calling back home to philippines just to talk to my mom. I really like this the service coz i dont have to used and stuggle myself to go to convenient store to buy phonecards, just to call my mom back home in the philippines, but darn, the VIP communication rates its too high, for 5 dollars i can only speak to my mom for 15 minutes and have to reload again. I am planning of switching to Voyage communication, to compare there service to there rates. but overall is good but expensive.
Verified
It's great service but if possible they…
It's great service but if possible they can reduce the call rate per minutes that will be perfect and get more customers because I have told alot of my friend about this service and they ready to use this service good job thanks
Verified
So far
So far, so good. I will have a better perspective in a couple of months.
Verified
I believe your phone service is very…
I believe your phone service is very good compared to your competitors. The phone line are very clear during my conversation. I will continue to use your service.
Verified
It's very expensive
It's very expensive. What is being charged when a call is placed is different from the advertised rate.
Verified
Nice sound clarity
Nice sound clarity. Like the prices. Real easy to connect calls . Amd easy to recharge mins.
Verified
Great service
My family and I very happy with service Thank you
Verified
Excellent
Am very happy with customer service thanks keep up the good work excellent. Ik will continue to recommend your business. Thanks
Verified
The issue I raised was not resolved
The issue I raised was not resolved