Overall a great and smooth process
Overall a great and smooth process. Aja Riyaz gave a great service helping with my remortgage.
My Law Matter dealt with my sale and…
My Law Matter dealt with my sale and purchase file. The transaction was hassle and the portal was helpful. Overall service was very good
Sale Conveyance
I am currently going through sell process. They are somewhat slow. I was onboarded on 26 June and I provided all documents within a day. I got first email from the legal assistant on 18 July. Then another 3 weeks and I have not got any further update. My estate agent is also frustrated because getting them on call is impossible. We email them but we don’t get response back for days. Will update this review further based progress.
Just awful
Started my first flat purchase with them in January, the communication was extremely poor, solicitor unresponsive, constantly misspelling my name, I had to chase them several times just to get a vague answer without any meaning. Late April they changed my solicitor without informing me, which was a little bit better with the response time but again vague answers. When the new solicitor finally after 4 months sent me reports they were all dated in February. Throughout the process they have been lying they have not received documents when the other party has sent proofs that all been received by my solicitors. As a first time buyer I had lots of questions as you would with new experience - none of these were answered, I had to turn to Google to find answers myself. After multiple chasers and complaints to my broker who has recommended them things started slowly moving and just before my mortgage offer expired I was able to complete in July. What was meant to be a smooth, uncomplicated process turned into horrible, stressful and sleepless 7 months.
Outstanding
My Law Matters provided excellent service. Their team was professional, knowledgeable, and always available to answer my questions. They managed all paperwork efficiently, ensuring no delays. Their attention to detail and proactive approach made the process smooth. I highly recommend My Law Matters for their outstanding service.
A very satisfactory service
Sonia and her team kept me up to date with progress and answered all queries in a full and timely way. Sonia was very professional, approachable and helpful with a very amiable manner. The online portal made the return of documents very easy and quick and the firm was a pleasure to deal with.
House sale
Excellent service through out the whole process very easy to contact would def recommend their services
The slowest company for house transfer
The slowest company for house transfer, giving me a horrible experience as a first time buyer. Also quote at the end was much more expensive than original quote.
I had an amazing experience with my…
I had an amazing experience with my solicitor Ranjit and his assistant Aja both of them kept me updated with the entire process and made sure that things ran smoothly, would highly recommend MyLawMatters!
I would highly recommend MyLawMatters
I would highly recommend MyLawMatters, they made my experience with my dealings straightforward and seamless for me. A very knowledgeable and competent team!