We ended up with My Law Matters
We ended up with My Law Matters, after two firm changes and a takeover. So not an easy start, further hampered by a very dubious potential buyer. However, once we got to know Harjeet and D'arcy and once they engaged with us, everything worked really well and our sale went through smoothly. Thanks to you both. G and T
Good customer service
I have used Fentimans for the sale of my property, I found them to be professional, efficient and knowledgeable. One slight annoying thing is that they don't always call you back when you need them but great service overall.
Very efficient with regular…
Very efficient with regular correspondence and updates, good clear advice where needed, and easy to understand, very happy with the service.
A good service from My Law Matters- Sam Mills
I recently engaged Fentiman’s Solicitors (now My Law Matters) to sell 2 properties and the purchase of another property. 2 of the properties involved a lease element which does complicate the matter of selling. At the time the reduced rates of SDLT was also in force. It was clear that they were very busy but the people on the other end of the phone were always patient and understanding no matter what issues I raised, which was quite a few. My main contact was Sam Mills an extremely courteous and very pleasant ‘chap’ with a nice sense of humour but very professional.He always had time for a little chat, and reassured me whenever I raised concerns. He always got back to me via a phone call or email. Apologising if he couldn’t get back to me straight away which I wouldn’t expect knowing how busy he was. Everything could be done using a phone or computer. A basic knowledge how to send an attachment/scan documents really helped as it meant correspondence could sent and received immediately. In fact I never had to meet Sam. Overall, I would certainly engage with My Law Matters in the future.
Many thanks to Abbie Marsh who helped…
Many thanks to Abbie Marsh who helped with advice producing our wills.
Excellent Service
Very nice people and responsible lawyers. The firm made my purchase very smooth. Every time when I have questions or needs assistance, they always provide prompt response.
D’Arcy was excellent and we would…
D’Arcy was excellent and we would totally recommend her to anyone that needed conveyancing services. She regularly updated us to make sure that we knew exactly what was happening during our house move. D‘Arcy was always on the end of the phone to answer any questions and to reassure us throughout the stressful process of buying and selling houses. Thank you for all your help.
Expirience encountered
Had to arrange our business by phone because did not live near office. Matter involved our sons who did live near office. Only had to call in to get documents signed and witnessed. Very good helpfull service.
We have been extremely pleased with the…
We have been extremely pleased with the support and help we received from My Law Matters Looking to consider buying a property at auction was a learning experience and we receivbed all the help and support we needed. Harjeet was particularly helpful, very responsive always at short notice, and very clear with his advice and guidance Thank you
peters review of services advice supplied
very please with services and advice supplied by your company and especially Abbie Marsh FOR ALL HER DEDICATED help thank you once again guys Peter L Magness