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Maria Christofi

11 June 2022, 22:55

  • GB

EXCELLENT WORK

I would like to thank Penny and Julie, for all the help you provided during the recent sale of a property, You ensured everything was completed in a timely manner, communicated with both the seller and agent and completed the sale in a quick timeframe, despite some difficulties that occurred. 6 weeks 4 days from start to completion I will defiantly refer others to to your firm for future purchases and sales.

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Gee Mason

10 June 2022, 23:44

  • PL

Penny & Julie from the Waltham cross…

Penny & Julie from the Waltham cross branch have been a absolute lovely pair to work with many thanks to both of them

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C b

07 June 2022, 18:49

  • GB

Our house purchase fell through very…

Our house purchase fell through very early on due to issues on a home buyers report. So this solicitors actually did very little if not nothing in the process so they said they would refund the money we’d already paid. 10 weeks later after many unanswered emails. Lies on the telephone from them saying it’s being done today. We were waiting for your bank details. We are waiting for searches to refund us, And many more rubbish excuses we still haven't got our money back. We’ve contacted head office and heard nothing back. Our next step now is the solicitors ombudsman! I would not recommended even before all of this we waited 2 weeks just for an email reply off our assigned case handler. Another phone call this morning and get told again we’ll call you back but they never do! AVOID AVOID AVOID. I will be writing this review on every review page about this company I can find!

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Liam

31 May 2022, 23:01

  • GB

Top company with excellent employees

My experience with this company was nothing short of excellent. In particular a lovely woman named Anjeela who handled my case, who was extremely attentive in all aspects of my home purchase from start to finish, and was great at communicating making sure I was updated with the process and everything was dealt with on time. I would definitely recommend Anjeela and also My Law Matters for anyone requiring legal support. 5 star service

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Kathryn Phillips

26 May 2022, 23:05

  • GB

Avoid at all costs.

I cannot stress how frustrating it is to contact anyone from this firm. I’m not sure if they are even still trading? No one answers the phones or replies to emails. I’d find another solicitors if you can.

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Laura Hill

25 May 2022, 22:19

  • GB

First home purchase, amazing service

From start to completion Ranjit at my law matters has been amazing. He has spoken to our estates agents, mortgage broker and myself all the way through our first house purchase. He has answered every email within 5 minutes, today we have received the keys to our home completely stress free. Thank you, I would certainly recommend you.

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Miss paulina

25 May 2022, 21:49

  • GB

Verified

Issue resolved

Thank you for resolving my issue

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Tricky

12 May 2022, 23:59

  • GB

Disgraceful service

Disgraceful service, and lack of communication which has led to unnecessary delay.

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Miss Liz

12 May 2022, 01:10

  • GB

Faultless 5* Service - Thank you Alice!

Dont think I could recommend anyone more! Alice was fantastic! First time buyers, so nervous. She made us feel so at ease and really instilled confidence in us. Kept us up-to date with each and every single stage, explained everything in detail with each question we had to ask. Getting on the property ladder is difficult but feel like we’ve had the very best of help and someone really in our corner backing us. Cant thank you enough. Would recommend you over and over again!

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Chris

03 May 2022, 22:48

  • GB

Avoid

Really useless with communication took over a month to get back to message on the portal and when I called they didn't seem fussed about it