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Emma Nethercot

24 February 2022, 03:22

  • GB

After a bad experience with my first…

After a bad experience with my first solicitor when purchasing our last house I was apprehensive but khatib was brilliant from start to finish . Always on hand any time of the day even at the weekends . Friendly and professional went through everything we were not sure about and I would recommend to family and friends .

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James

17 February 2022, 00:49

  • GB

Poor communication and attention to detail

I would not recommend based on my experience. We got our mortgage offer accepted in June 2021 to buy the property we were renting, all very straight-forward. It took until September to complete and it was unnecessarily stressful working with our solicitor, Noreen. We were first time buyers but we weren't informed of the process at all and our solicitor would often send one worded replies to our enquiries, she would also rarely be available for phone contact. The online case system did not work for me so they had to email everything manually. Forms and documents were often misspelled and had terrible grammar, my name was incorrectly spelled and also the address, purchase price and seller name was incorrect on a few of the documents. I brought this up to my solicitor numerous times and at one point she told me to edit the documents myself!. The process was very, very slow. Our solicitor would let things wait for weeks without chasing the other parties solicitor, upon enquiring what the holdup was she told us she was waiting for a reply to an email she sent a week ago to the sellers solicitor, we had to phone up and tell her to phone them and push forward as we were nearing the expiration date of our mortgage offer. Thankfully everything completed but it was a very stressful 3 months that I think could have been avoided if our solicitor communicated better. I am still waiting for land registry title to be updated and was told it was due to complete on the 2nd of Feb and that I would be forwarded a copy. It's been two weeks and my law matters have not replied to me since. I can only assume the title has issues that need further work and I now have to wait again for them to communicate with me...

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Kristina

01 February 2022, 00:02

  • GB

Erim handled the sale of our property

Erim handled the sale of our property. It was a smooth experience and she handled our legal matters efficiently and kept us updated throughout. I would highly recommend using my law matters

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Tom Seagrim

28 January 2022, 20:50

  • GB

Mitesh was unbelievable

Mitesh was unbelievable. We had immense pressure on the chain for reasons we couldn't control, but Mitesh worked tirelessly to make sure our sale went through and secured us our dream property. Will be recommending him and MLM to any friends and colleagues going through a house purchase. Thanks again!

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Philip Barron

27 January 2022, 01:15

  • GB

Overall Positive

The front office team were a little tricky to deal with at the start, however once we got direct ocntract with our solicitor (Erim) the experience completley changed. Our Soliciotr was easy to deal with and driven to push our home move over the line in our timeline. I would certianly use her again.

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Rebekah Adebanjo

19 January 2022, 18:51

  • GB

Anjeela is amazing!

Anjeela did an excellent job and was updating us very promptly every step of the way. She was swift and very nice in answering questions and queries - it was a great experience from beginning to completion.

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Abeer Atif

19 January 2022, 00:26

  • GB

Good service

Anjeela did an amazing job and was updating us very promptly as a first time buyer we have a good experience altogether.

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Mr Mohammed

18 January 2022, 21:55

  • GB

Excellent customer service

I have dealt with many solicitors in the past but Khatib Basharat from My Law Matters has been exceptional. His professionalism and excellent customer service has ensured that the transaction went through smoothly. He kept me regularly updated with the progress and dealt with my queries in a timely manner. I would strongly recommend My Law Matters for all your conveyancing matters. First class service.

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Nikki McFarlane

13 January 2022, 03:11

  • GB

I have been working with My Law Matters…

I have been working with My Law Matters as a partner, for over an year now, and I am amazed at how seamlessly my customers are handled by the able and proficient legal team. I can focus now on making more happy customers, thanks to My Law Matters

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Robert Green

13 January 2022, 03:02

  • GB

Very Professional...

I searched various solicitors around to assist me with my uncle's estate admin and I must say it was a daunting task till I found my law matters. They were very professional and explained the process step by step. I am glad I wen ahead with them