i needed guidance on equipment
i needed guidance on equipment, the phone help was exactly what I needed. And I got my questions answered on other concerns too. Thank you.
20% reduction in my snoring.
I used the device daily for the sessions as required and then moved into maintenance phase. My wife said that my snoring decreased about 20% which wasn’t perfect, but it was clearly an improvement.
Verified
Im about to go on the 3 device
Im about to go on the 3 device, first was using every day for 20 around 100 days, the second I was using every other day 10 - 15 mins for 90 days, now I will get another one I probably going to use this 2 times a week untill they request to upgrade, the treatment is been working good for me that’s why i going for the 3 one and I will see how’s everything going after, my Dr saying this treatment is not forever as the other treatment i was using and I note a big difference using this device meaning is working well , thanks eXiteOSA for the good work on this treatment, i will subject to this company to let the customer get the replacement free because we already pay a lot money to get the device and for the benefit of both sides the mouth replacement can be free so you company can have more happy customers and the existence costumer can feel better and recover from sleeping problems
Fraudulent company forcing you to pay…
Fraudulent company forcing you to pay 125 for something that costs 10/15 and still perfect to use ,you simply can use washing soap and water to clean like cpap machines and they last 1 year and it's ready to go instead they come with a pathetic excuse about safety and extreme quality standards give names with International proticols and codes to justify the rip off you should be able to use what you paid for ,after all it's yours you paid for it. It's your money your choice these are criminals and should be imprisoned for fraud. Someone needs to take legal action against them and im seeking solicitors to fight these vial scammers. Stop with the lies people are not stupid we know regardless of how much you slaps us with the name of standards and institutions that you are lying cheats. You will face justice.
Top notch customer service
Top notch customer service! I had an issue with my device and Keith was most helpful with immediate resolution. The device hasn't fully addressed my snoring, but I am sleeping better and will continue to use it.
Verified
$800-$1600 device + $125 multiple times after
You have to pay $800 (or $1,600 online) for the device, that's probably built for $30. Then at the end of your first round of treatments, it locks you out because they want you to spend another $125 to replace the mouthpiece that is perfectly fine to use. It used to give you an option to continue (asking if you had a new mouthpiece), but now, it simply gives you no option. This is aggravating! I'm basically locked out of my device because the app probably updated and now wants me to order a $125 part that I don't need. Per your response: No. Then you should have included cleaning instructions for the mouthpiece other than run under water. What do dentists do with retainers? They issue cleaning instructions. You guys need to be better at letting customers know the ongoing fees with use of this device. This will be it's demise.
Really impactful!
I've been using the device now for more than 40 days (since mid-September 2022) and I sleep better and feel more refreshed during the day. Prior to this, I had tried a CPAP twice and gave up, tried nose devices, pillows that inflate when you start to snore and so many other devices. I'm continuing the therapy more than twice a week as I'd like to sustain the gains I've made.
The improvement of my sleep immediately…
The improvement of my sleep immediately improved within the first 45 days of use. The ease to use this daily even on my lunch break really expands the malleability of this device. I love it compared to the noisy old CPAP machines, where you can't sleep only on your back and now they have an implant which will only cause problems down the road. EXCITEOSA is proven to work.
I’ve endured sleep-interrupted nights…
I’ve endured sleep-interrupted nights for years due to my husband’s snoring. He’s tried tennis balls, wedges, nose strips, vibrating pillows, and more. Not until this device has anything made a substantial difference. Finally we’ve found a solution that allows both of us to sleep peacefully!
So much better than CPAP!
Diagnosed with positional sleep apnea, this device was a much better option than CPAP. I try to be consistent and use per the expectations. It resets if you miss too many! Easy to pop in while at my desk.