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Liz

03 December 2024, 03:32

  • GB

Very disappointed

Very disappointed. I’m a size fourteen and found these to be too small and unflattering on the bottom half. Tops of bikinis were great. Bottoms not. Sent them all back but returns process was easy and good.

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Claire Thompson

03 December 2024, 01:41

  • GB

Verified

Quick & efficient service

Immediate response to a problem with a purchase. Efficient remedy & very happy customer as a result! Would now confidently & wholeheartedly recommend product in the future.

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Gemma

25 November 2024, 17:15

  • GB

Great customer service!

I had an issue with a previously purchased Aura bikini, the stitches had come undone despite following the care guidelines. However, Hunza G's customer service were so helpful, particularly Ruby. Her replies were prompt and we were able to reach a resolution.. so I'm very happy! Thank you Hunza G

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Diana Bruce

24 November 2024, 02:11

  • GB

An amazing customer service has been…

An amazing customer service has been provided! The response time is incredibly fast and has a nice personal approach. Issues are sorted super fast and incredibly professional. The product is very high quality and nice. I can only recommend shopping with Hunza G! I will for sure be a repeat customer. Thank you team Hunza G.

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Philippa

23 November 2024, 23:29

  • GB

They are a wonderful company to deal…

They are a wonderful company to deal with. They are always there to help and I have had the best results from them.

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Natasha

23 November 2024, 22:52

  • GB

Excellent customer service

Excellent customer service, I had an issue with a faded bikini item which they replaced. The only swimsuits I wear now, prefer the extra coverage styles.

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Ivy

23 November 2024, 02:59

  • US

Amazing customer service experience!

Labeekah from the customer service team was fantastic. I bought a suit a few months ago, and some of the seams in the front started coming apart after a couple wears. I've been very careful to follow the care instructions, as well. Labeekah was quick to respond, very friendly and helped resolve my issue. I will definitely continue to buy from Hunza G!

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Lorraine

22 November 2024, 02:08

  • GB

Thanks to Ruby all sorted

Thanks to Ruby all sorted. Despite purchasing through a third party she helped to sort out our problem and very pleased with the outcome. They really do make women feel special!!

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Kate Gaunt

21 November 2024, 23:49

  • GB

exceptional customer service

I had a very rare issue with one of my Hunza G bikinis where the material had lost its crinkle making it unwearable. I have other Hunza G bikinis and this has never happened so I contacted customer service. They were exceptional in their response - very quick, sent the request to production for review and within 24 hours had kindly offered an alternative. The customer feedback process was very easy and quick and made me want to remain loyal to Hunza G for such great customer service. Thank you Ruby!

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Tyler

20 November 2024, 23:48

  • GB

Incredible Customer Care

Ruby from customer care was absolutely amazing at resolving an issue I had. I had bought a beautiful bikini via another site and encountered an issue. They were unable to resolve it, so I contacted Hunza direct. The customer care received was outstanding and I will in future make all my purchases direct. Thank you Ruby for caring about your customers, and creating such a wonderful brand experience. Not to mention the bikinis themselves which are elegant and timeless.