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customer

20 February 2025, 19:36

  • GB

Abri are very helpful and kind and have…

Abri are very helpful and kind and have excellent customer service support, I have workers who are doing upgrades to my home and have regular contact with abri on what is happening and when , in my experience it has been a very positive experience and the different teams and customer support have been respectful and friendly and do their work in an efficient manner and check and recheck that all is as it should be. Thankyou abri we appreciate you.

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Louise

20 February 2025, 19:33

  • GB

Great customer service!

Rung regarding booking a repair and discussing previous repairs, which are due to take place shortly at my family members property. Was delighted and met by a lovely warm welcoming voice on the phone, a woman by the name of Emma. Who was eager in assisting me with my inquiry’s and wanting to resolve the issues raised as soon as possible. We even managed to have a little chuckle down the phone with each other! Overall, amazing customer service and a wonderful delight to the Abri team Emma makes! :)

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Mrs Styles

20 February 2025, 18:33

  • GB

Friendly and approachable service

For over 20 years I've lived in council, property's, this is my first outside of it, and the difference is amazing. I feel so at ease to call them even if it's silly question, I spoke to kay about a few things I wasn't sure if it was an abri fixture or something a previous Tennant added, and questions about what we can and can't to regard decorating, modifications, she was very friendly and helpful, I felt so at ease to ask anything, The same approachable friendly attitude with Michelle and demi, as a Tennant I feel herd, not to mention connections to out side agency's Maria has been a massive help with my finances. Just to keep that in check. So much more, and so far any minor repairs or problems in the property have been delt with quickly.

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Julie Harris

20 February 2025, 17:50

  • GB

Always so helpful and explain…

Always so helpful and explain everything polite and friendly

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boothby

20 February 2025, 11:00

  • GB

I had an issue with my upstairs window

I had an issue with my upstairs window. The guys did a lovely job very polite and helpful. They disposed the old wood and left front garden tidy. Am happy customer.

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Waheeda Hussain

20 February 2025, 02:12

  • GB

I am so happy I actually spoke to…isobal

I am so happy I actually spoke to Isabel. She actually spoke to me so lovely she understand what I wanted and she actually got it solved had somebody come out checked the toilet because it was blocking and very happy customer. Thank you so much Isabel really appreciate your help.

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Mr Fearn

20 February 2025, 00:08

  • GB

Gutters

Phoned Abri to report our gutters. They were very quick to get a contractor to come to do the job. The contractors where very thourough in there job. Very polite and clean and tidy. Was all completed in a timely manor

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Helen Cox

19 February 2025, 23:49

  • GB

Kevin came to replace my outdoor sensor…

Kevin came to replace my outdoor sensor light. He was respectful, friendly and professional and I felt comfortable with him being in my home.

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Kyisha Hansler

19 February 2025, 22:47

  • GB

David come to plaster my ceiling after…

David come to plaster my ceiling after I had a leak and it fell through. David done a brilliant job. He come out Twice to make sure the job was completed properly. He as very chatty and very friendly, told me step by step what he was doing. Would recommend

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Katie Haydon

19 February 2025, 22:02

  • GB

Thermostat fixed.

Quick job, friendly man. came early within the time slot which was good as it was so cold, thermostat fixed! 🤩