Always arrives promtely. Any issues with packaging has always been resolved very quickly. Great store. Ordering is simple and shipping costs clearly listed. I will continue to order from them.

We were able to get a product that is unavailable in the States at a fair price.

An excellent transaction - thank you!

Great service and delivery

Ordered som stuff and they got back to me saying that their supplier couldn't supply a particular item and asked if i wanted a substitute or a refund. I chose a substitute and a few days later got to enjoy some tasty items.

All products were delivered and in excellent condition. They were the exact products ordered, the real deal and taste delicious.

I was not sure if the order would arrive, with the brexit changes and all… it did arrive, not as fast as it it used to, but it it did: so I’m quite happy with the service. Im sad it’s all too expensive and it makes it all too hard, but at least some English products are available out of the UK: you have to be patient, that’s all. British Essentials worked perfectly well with the conditions they are in. So all my trust from Spain.

Ease of ordering and prompt delivery

Received on time, intact

Love the marmalade. But it was delivered when we were not home on a sub-freezing day and the marmalade froze, which altered its texture.