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Suzanne Eklund

04 May 2024, 11:56

  • 1 Review
  • US

Verified

Galerie Bruno Massa--a Paris Gallery You Need to Know

Galerie Bruno Massa, representing Armenian artist Kamsar Ohanyan, provided prompt, clear communication at every stage and skillfully negotiated this purchase. I couldn't be more pleased with either the painting or the overall sale--very friendly and professional from start to finish!

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seba_tut

04 May 2024, 04:47

  • 1 Review
  • IT

Verified

Come venditore non sono molto contento

Come venditore non sono molto contento. Ho venduto un lampadario ad un cliente americano, ovviamente è stato imballato con diversi materiali tra cui pluriball, cartoni, coperte e quant'altro. DHL ha consegnato il lampadario e rotto e anche se la spedizione era assicurata non hanno rimborsato neanche 1€. Ho dovuto spedire un secondo lampadario uguale a mie spese. A cosa serve l'assicurazione del corriere allora ?

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Richard S

03 May 2024, 12:51

  • 1 Review
  • US

Verified

Quick communications

Quick communications! Very satisfactory transaction! Five star!

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michael mastrangelo

01 May 2024, 20:53

  • 1 Review
  • US

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I could not place the order due to a…

I could not place the order due to a glitch in web site that took a day to correct.

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Ann M

01 May 2024, 05:42

  • 1 Review
  • US

Verified

March 1 order still not delivered by April 30 -- Scam!

I ordered a coffee table on 1st dibs on March 1. the item is still not delivered and they are fighting a refund. I would not purchase from the site again.

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Debra Turner

01 May 2024, 03:38

  • 1 Review
  • US

Verified

1st Dibbs will not help you if the seller misrepresents the item.

I bought a 115 piece set of silverplate flatware. The pictures were lovely and the seller communicated that the set was in good condition. When it arrived, 19 pieces looked to have been scrubbed with an abrasive pad so aggressively that they are beyond repair. Most of the damage is to the expensive serving pieces. Customer service responded to my initial request for a return based on the damage. Then, nothing… they refused to answer any emails. Not until I filed a dispute with my credit card company did they respond to me. Now they are offering a return if I pay $230 for the return shipping. They are protecting the “Platinum” seller all the way. They want me to mark “buyers remorse” as the reason for the return. They are also telling me it is the sellers choice to offer a return or not. They are obviously applying no pressure to the seller and no consequences for selling damaged goods. Let the buyer beware! If I could give 0 stars, it would be more than they deserve.

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Petrarca

29 April 2024, 03:11

  • 1 Review
  • BE

Verified

Always an adventure

Easy communication, nice products, always an adventure.

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Vaughn

28 April 2024, 09:59

  • 1 Review
  • US

Verified

Communication was friendly and quick to…

Communication was friendly and quick to respond. Item was prettier than pictured and just as described. i would not hesitate to buy from this seller again.

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Magnus /co

18 April 2024, 19:59

  • 1 Review
  • DK

Verified

extremely disappointed

I am extremely disappointed with my experience with 1stDibs. Despite agreeing to terms, they deactivated my account prematurely, causing financial losses and disrupting my workflow. The lack of communication and disregard for customer care throughout this ordeal is unacceptable. Additionally, the only interest I received in my inventory, which I attempted to sell via 1stDibs, was from scammers. This further adds to my frustration and highlights the inadequacies of their platform's security measures. I have requested the immediate cancellation of my subscription and the closure of my account. I refuse to invest more time or resources into an organization that fails to honour its commitments, mistreats its clients, and provides a platform ripe for fraudulent activity. If you are considering using 1stDibs, I strongly advise against it. My experience has been nothing short of a nightmare, and I will be sharing my negative experience with others to warn them away from this company. Sincerely, Magnus

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General

17 April 2024, 06:45

  • 1 Review
  • US

Verified

Purchased two artworks from an great…

Purchased two artworks from an great artist in Bogota, Columbia. The pieces arrived quickly and exceeded my expectations. The artist kept in contact with me the entire time. Highly recommend 1stdibs for great art from great artists.