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Jon Stern

06 December 2023, 22:04

  • GB

I ordered some difficult to obtain…

I ordered some difficult to obtain samples. While slightly more expensive than average sellers this was mitigated by 2 samples being provided free and postage also being free. And considering that these were hand produced and decanted I found the overall deal very reasonable and the service very efficient and valuable. Will be happy to use again!

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Mrs D

06 November 2023, 23:01

  • GB

Scent samples

Lovely scent phials, one I ordered and 2 free to try. Good communication and reasonably fast delivery.

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Lucinda Elliott

03 November 2023, 03:16

  • GB

Love this company

Love this company

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michaela whitton

27 October 2023, 06:56

  • GB

Communication fail

Was quite surprised to receive a generic email and a refund saying my product was out of stock a few hours after ordering. This seems strange for a smallish, niche company. I thought at the very least, a one line email or an offer to back order would have been normal practice. Communication is everything.

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Sharon Mitchell

26 September 2023, 01:30

  • US

Happy with blind buy

Samples arrived in good condition and I loved them! (Blind buys based on scent notes.)

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Rizala

10 September 2023, 18:15

  • GB

Would purchase from the site again.

Would purchase from the site again.

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Mae Min

29 August 2023, 16:28

  • GB

Perfect parfum and perfect opportunity…

Perfect parfum and perfect opportunity to shopping online. This was my second order, and definitely not the last one

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Francesca Shaw

19 July 2023, 00:06

  • GB

I haven’t had customer service this…

I haven’t had customer service this good in a long time! I had a slight issue with the perfume they sent (which was not their fault, at all). And the way that they responded and how quickly they responded was phenomenal! I always feel nervous buying from companies that I don’t know well, and even more nervous having to send an email about something that went wrong, but I can not say how happy I am with this service!!! I’m a single mum and really don’t have much money, but after starting a new job and life not being quite as hard, I decided to treat myself for my birthday and buy myself a perfume that I really really love. So when it arrived a bit damaged I was so sad, but it really was rectified and I’m just so happy with the way they responded. I will 100% be buying from them again and honestly I don’t think I’ll buy perfume from any other company again!

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Mimi Naeem

07 July 2023, 20:23

  • GB

This is the best online shopping…

This is the best online shopping destination for fragrance, lovers and perfume addicts. The customer service at Scent City is impeccable and highly recommended the site offers you a wide range of niche perfumes of great perfume houses. Their app is easy to browse and navigate making shopping. A pleasant experience. We recommend them to do all your perfume shopping with Scent City.

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Karen Ruano

07 July 2023, 07:18

  • US

Best Shopping experience!!

Scent City has such a wide variety of niche fragrances that I cannot find else where! I was looking to try out Teo Cabanel fragrances and I couldn’t find any place to sample them, then I came across Scent City. Scent City has amazing customer service and have helped me out tremendously! If you are looking for unique and hard to find niche fragrances, make sure to check out Scent City